1 Hotel Brooklyn Bridge

The room with a view was a great fond NY memory. Would come back.

A beautiful hotel. The aesthetic of this hotel was what captured my attention first as I walked in. The service and warmth of the staff was second. That’s what make it a HOTEL.

The restaurant’s ambience and menu are divine in addition to the bar services.

The view from the roof top of the 1 Hotel rivals no other. The Brooklyn Bridge can be clearly seen from the roof top of the hotel. It’s amazing and I wish it was a view I could see every night.

I recommend this hotel for short stays or a quick bite by the restaurant or sip at the bar.

Re: A beautiful hotel. The ae ... 1 Hotel Brooklyn Bridge replied on Friday, November 11th 2022

Hello! Thank you so so much for your kind and thoughtful review. We love what we do around here so it is amazing to see when our efforts all come together. Thanks for choosing to stay with us and we promise to pass along this feedback to our teams. They deserve the praise and we will share it! All the best- James Garrido Director of Food + Beverage james.garrido(@)1hotels.com

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MAKEup BESTia opted not to leave a text review of 1 Hotel Brooklyn Bridge

Great place, amazing view, very stylish, but be aware of this new trend in NY.
The gartuity of 20% is mandatory, they do not even ask anymore.
They basically charge you 20% on top of the amount for the bar service. 0 effort was given for angaging the customers/guests but you can not choose the gratuity. Even better they ask you on the 20% gratuity they have already taken if you would like to give them more.
This is outrageous.

Re: Great place, amazing view ... 1 Hotel Brooklyn Bridge replied on Wednesday, November 2nd 2022

Ana- First of all I would like to take a moment to say thank you for your review. Around here we say "feedback is a gift" and it means a lot that you chose to stay with us. Our teams care so much about what they do and it's sad to see us miss the mark so poorly. I assure you that we are not only grateful for your choosing to stay with us but we are also excited about the chance to get better. I promise we will use your feedback as a chance to improve. Again, our deepest thanks for joining us on your most recent stay and please do not hesitate to reach out if you need anything at all. ? All the best- James Garrido Director Food + Beverage james.garrido(at)1hotels.com

The hotel was really nice and they have really nice amenities! So why am I giving a 1 star review you may ask?!?
And the answer is bec when I got back to my car after retrieving it from Valle parking, I found out they STOLE CASH FROM MY CAR!!!!
That takes away any enjoyment I had during my stay!!!
Obviously they all denied it but the cash was MISSING not okay for such an upscale place to stay!!
Make sure you have trustworthy Valle workers not thieves!!!!

Re: The hotel was really nice ... 1 Hotel Brooklyn Bridge replied on Thursday, November 3rd 2022

Dear, Yehuda Charlap Thank you very much for taking the time to share your feedback. Please accept my sincerest apology for the experience that you shared with us. I am very sorry to hear about it but appreciate the time you took to reach out to us here. We pride ourselves on thoughtful service, and I am deeply sorry that we failed to provide you with the seamless experience that we are known for. I would appreciate the opportunity to make it right and will look forward connecting with you. please reach out to me directly and allow me the opportunity to regain your trust in us. Sincerely, Daria Nuzhdina Director of Rooms 1 Hotel Brooklyn Bridge [email protected]

I leave this review solely as a photographer who is grateful to the staff for letting me go up to the rooftop bar near sunset and photograph/enjoy a stunning view of the Brooklyn Bridge. Thank you!

Re: I leave this review solel ... 1 Hotel Brooklyn Bridge replied on Thursday, November 3rd 2022

Good day, Nicholas! It is great to hear from you! We loved that you had a successful photo- experience with us! City views from the roof top are just spectacular and we are thrilled that you were able to capture the beauty at 1 Hotel Brooklyn Bridge Roof Top bar. Sincerely, Daria Nuzhdina Director of Rooms

Ramona Cronin opted not to leave a text review of 1 Hotel Brooklyn Bridge

Olha Manov opted not to leave a text review of 1 Hotel Brooklyn Bridge

Inoubliable !

J'ai organisé un séjour pour la demande en fiançailles de ma sœur. Un des concierges est entré en contact avec moi pour organiser au mieux cette demande. Avec professionnalisme, patience, et grande gentillesse ; lui et ses collaborateurs ont réalisé une décoration digne de ce nom.
Le retour de mes proches était le suivant : chambre sublime, vue à couper le souffle, staff exceptionnel, endroit inoubliable, dîner très bon. Bref, séjour parfait.

Ils vous recommandent cet hôtel les yeux fermés !!

Mille mercis !