In Brooklyn Bridge Park along the East River, this trendy hotel is a 12-minute walk from the nearest subway station and 9 miles from the Statue of Liberty.
Industrial-chic rooms feature free Wi-Fi, smart TVs, Nespresso machines and yoga mats; most offer river, park or Statue of Liberty views. Suites have living areas and sofabeds; some add separate lounges. An upgraded 3-bedroom apartment features a dining area, a minibar, loaner bikes and a soaking tub. Room service is available 24/7.
We were initially struck by the calming pine scent and how leafy the lobby is (big change from being in Manhattan). The staff are friendly and energetic, they went to the extra effort of making the interaction personal. We were equally wowed by the room itself, which has stunning, uninterrupted views of the Brooklyn Bridge and Manhattan. We loved all the little touches, we felt a lot of care went into the design of the room in terms of sustainability and utility. Only recommendation is an option to increase lighting! We will definitely be back and will visit one of your other locations.
Re: We were initially struck ...
1 Hotel Brooklyn Bridge replied on Monday, December 5th 2022
Good Afternoon Ms. Liu,
Thank you for sharing your recent experience at 1 Hotel Brooklyn Bridge. We are happy to read that you had an overall enjoyable stay and hope to welcome you back on your next visit to Brooklyn.
Please let us know if we can provide further assistance.
Director of Guest Experience
The view from the room was nice- other than that the service was horrible, would not recommend.
Some examples include the valet worker sticking her head through the drivers side window to yell at my driver to pull up 10ft, the front desk staff being rude and not knowledgeable about local activities/ restaurants, and lastly being charged erroneously a week after staying at the hotel (which took significant effort and time on my end to resolve).
I have stayed at other 1Hotel locations (including nearby Central Park) and had wonderful experiences.
However I would not return to this hotel nor would I recommend to friends.
We celebrated my grandmothers 80th birthday here with my entire family & it was one of the most amazing experiences ever. We cant give the staff enough praise on the hospitality they showed us. Went above & beyond not to mention this is one of the most beautiful hotels ever.
Stayed here for the weekend with my sister in law to celebrate her birthday and had an amazing experience. The front desk receptionist named Ryan greeted us, checked us in then informed us of places where we could grab a bite. We proceed to the spa to get a massage and a facial which were both very relaxing, calming and extremely professional. Tommy my masseuse was knowledgeable, respectful and gave me exactly what I asked for. Lily was my aesthetician and she was kind, funny and knowledgeable as well. As returning back to our room Ryan was kind enough to send us a cheese and fruit platter as a Happy Birthday. We had dinner at Harriet’s rooftop lounge and the service and views were exceptional. We grabbed dinks at the bar at the Osprey and service and vibes were exceptional as well. The smell throughout the whole hotel is just amazing. I picked up light notes of eucalyptus, bergamot, lime and some sandalwood. The rooms were immaculate, clean and the room service was fast and very pleasant. Overall, I recommend coming here if you want to relax, unwind, indulge in good vibes and enjoy delicious food and drinks. Thank you to all of the amazing staff that elevated our experience. Every single staff member that we encountered was amazing ,polite and accommodating. Will definitely be returning.
Re: Stayed here for the weeke ...
1 Hotel Brooklyn Bridge replied on Tuesday, November 22nd 2022
Good Morning Ms. Saravia,
We are delighted and grateful to hear of your wonderful experience here at 1 Hotel Brooklyn Bridge! Thank you for your kind words about us and team member, Ryan. We hope to welcome you back very soon.
Director of Guest Experience
This was our second time decorating a room here and the process to access the room was quick and simple. The front desk staff is always friendly and super accommodating! The room was clean and the view from the room and the rooftop was beautiful. Thank you for helping us to create these special moments for our clients!
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