TownePlace Suites Anaheim Maingate Near Angel Stadium

The inside of the hotel and rooms do not look clean and look run down like. There are stains on alot of things. Our room had two microwaves because 1 did not work. They didn't let us know which one worked and which one didn't. It's nice that the TV has an option for Netflix but no disney+. Doesn't even have the disney channel when the main reason people visit is for disney. Breakfast is extremely limited to a banana and muffin. I was afraid to use any kitchen appliance because they looked like it came out of a Crack house. For the price we paid, we truly overpaid. They should only charge $90 a night for what you get. Also the bathroom had the rental makeover. They painted over imperfections.

Re: The inside of the hotel a ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Friday, December 17th 2021

Thank you for taking the time to share your feedback, Kimberlee. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

Staff is always friendly and professional. Location is great for Honda Center events and Anaheim Stadium.

Re: Staff is always friendly ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Friday, December 17th 2021

Thank you for the fantastic review, Kyle! We're delighted your time at TownePlace Suites Anaheim was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city and loved our team. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Please come see us again soon!

We stayed here in October, couldn't beat the price with free parking & breakfast! The room was a 2 bedroom suite. It was very run down & yes...the hotel could use a face lift bad! But the beds were comfortable & it was a comfortable place to crash after a day at the parks. Breakfast was the same thing every day, but it was a hot free breakfast so who cares! Staff was always kind & pleasant. Room service was only done if requested. Ultimately yes, the rooms are run down & need a good cleaning. But $800 for a week with free parking & breakfast near Disneyland wasn't too bad! I'd stay here again I think.

Re: We stayed here in October ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Thursday, December 16th 2021

We appreciate the feedback, Brittany. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

fhersands opted not to leave a text review of TownePlace Suites Anaheim Maingate Near Angel Stadium

El hotel es muy bonito el servicio es uno de los mejores y me atendieron rápido en el check-in es uno de los mejores hoteles en Anaheim en mi opinión

Re: El hotel es muy bonito el ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Wednesday, December 15th 2021

Thank you so much for your kind words and for staying at TownePlace Suites Anaheim, Daniel! We're so glad you had such a great stay with us and that our staff were able to check you in so quickly! We're thrilled we are your Anaheim favorite and we'd love to have you back at any time!

Tristan A opted not to leave a text review of TownePlace Suites Anaheim Maingate Near Angel Stadium

Home away from home on and off occasionally for the better part of 3/4 yrs!!! This place is rad !!! ????

Re: Home away from home on an ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Wednesday, December 15th 2021

Thanks for the 4/5 rating, Nicholas! We're thrilled you enjoyed your time at TownePlace Suites Anaheim so much! It's pleasing that you can call us your home away from home, as we strive to allow our guests to feel welcome and comfortable here! We look forward to sharing an even better experience with you soon.

Habitaciones con cocineta y muy amplias , está a 10 mins de Disneyland en auto , si quieres ahorrar en estacionamiento de Disney, considerar lyft o Uber...

Re: Habitaciones con cocineta ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Wednesday, December 15th 2021

¡Gracias por la maravillosa reseña, Alberto! ¡Es fantástico que haya tenido una experiencia tan maravillosa en TownePlace Suites Anaheim! ¡Estamos encantados de que haya disfrutado de nuestra ubicación privilegiada y la proximidad a Disneyland! Es genial que haya apreciado nuestras amplias y convenientes habitaciones. ¡Esperamos poder compartir contigo otra experiencia increíble pronto!

Very helpful and accommodating staff. Thank you to Joy W. at the front desk and Sergio H. who works in maintenance. My first time traveling with my kitten and I noticed that the door to my room had too much clearance and it was possible that my kitten might get out will I was away. I asked Joy at the front desk if maintenance could come take a look. Sergio from maintenance came took a look and lowered the door sweep. Saved me any worries while being away. Thank you so much!

Re: Very helpful and accommod ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Wednesday, December 15th 2021

Thanks for the wonderful review, Aakash! It's excellent you had such a fantastic experience at TownePlace Suites Anaheim! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Both Joy and Sergio are valued members of our team so it's no surprise that they took such great care of you. We're excited that both members of our team could accommodate you in every way possible to ensure an enjoyable stay. We look forward to sharing another splendid experience with you soon!

The rooms need a lot of work done to them, especially the rooms with adjoining doors as the smells from the next room can be VERY overpowering, but as far as the staff go, the ladies in reception will do the utmost to help out. Nothing is to much for them. A great thanks to Joy, Claudia & the rest of the team for making my stay as comfortable as possible. You ladies do your company proud. If only the rooms were as good as the service it would be 5 stars.

Re: The rooms need a lot of w ... TownePlace Suites Anaheim Maingate Near Angel Stadium replied on Wednesday, December 15th 2021

We appreciate you taking the time to share your feedback with us, Terry! Thank you so much for the kind words regarding Joy, Claudia, and our other staff members and we will be sure to pass your praise along to them! We will definitely be speaking to the appropriate staff members about possible room renovations and especially those with adjoining doors. Thank you again for reaching out to us and those mentioned in your review will be very grateful. We hope to host you again soon for a much better experience!