Holiday Inn Peoria At Grand Prairie

It's ok

As other Holiday Inn hotel, the overall experience is above par. Crew are nice and friendly, but the bathroom was not clean enough and slippery in the bathtub. In general, the hotel is nice and pleasant to stay.

Positive: Clean, quiet, has a breakfast bar with nice food.

I rented the room as a birthday getaway for myself to rest and relax but unfortunately I didn't feel relaxed at all. I actually don't live in Peoria but I traveled there because I wanted a room with a whirlpool tub. On the website pictures it showed a whirlpool tub in the king suite however I get to the room and there's no whirlpool tub and I was told they were only in the executive suites and they were booked for the night. Also hardwood floors for me are not good. The furniture in the room was not comfortable. The bed was hard and very uncomfortable. I just feel like for the price that I was charged I should be more comfortable than I was. I was not impressed. It was just not
cozy feeling at all.

Great hotel. Exceptionally clean. Staff is amazing. Thank you Alexa.

Your hotel was very relaxing and your staff was top notch I'm my book. Friendly, kind and very helpful with all our needs.

Sandeep Chekuri opted not to leave a text review of Holiday Inn Peoria At Grand Prairie

We spent two nights here and complained on four different occasions about the absence of hot water in our suite. The matter was never resolved and we had to bath with lukewarm water. We were given different excuses by the various employees but the lack of hot water was never resolved. I'm assuming that this is a regular occurrence for that room. No one seemed to be able to do anything about it.