Holiday Inn Knoxville West- Cedar Bluff Rd

Name: Holiday Inn Knoxville West- Cedar Bluff Rd
Address: 9134 Executive Park Drive, Knoxville, TN, 37923, US
Telephone: (844) 895-6648
Price range: $
Rating: 4

4.0

Based on 9 Reviews

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About Holiday Inn Knoxville West- Cedar Bluff Rd

IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. Our recreational center features a full-court basketball court, indoor/outdoor pool, whirlpool, kid's pool, and fitness center. We are also located in the midst of great shopping complexes and restaurants. Enjoy Convenience and Exceptional Service at Holiday Inn Knoxville West Cedar Bluff Rd. Welcome to Holiday Inn Knoxville West Cedar Bluff Rd, West Knoxville's premier full-service hotel. With our convenient location at the Cedar Bluff exit off I-40 & I-75, you have easy access to the University of Tennessee, Knoxville Convention Center, Zoo Knoxville, Neyland Stadium, Thompson-Boling Arena, Oak Ridge and the area's best shopping and dining districts. Whether you are here on business, passing through, or here to visit friends and family, we welcome you! Take advantage of our free parking and utilize our complimentary shuttle. It operates within a 5 mile radius of the hotel and will take you to West Town Mall, Turkey Creek, Parkwest Medical Center hospital, and dozens of area restaurants and businesses including Amazon. Hours are from 7am-10pm. We are convenient to the airport if you are travelling through Knoxville's McGhee Tyson Airport, we can assist in arranging transportation. Whether you're traveling for business or pleasure we have you covered. Relax in one of our deluxe guest rooms or stop by and see us at one of our restaurants. Our Cafe restaurant offers a wide range of delicious breakfast options to start your day off right. Gibbys Dining and Drinks offers a cutting edge menu selection alongside our craft cocktail and beer list. So just kick back and relax we'll take care of the rest.

Location & Directions for Holiday Inn Knoxville West- Cedar Bluff Rd

9134 Executive Park Drive, Knoxville, TN 37923

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4.0 Out of 5.0

Reviews For Holiday Inn Knoxville West- Cedar Bluff Rd

Reviews for this business have been aggregated from multiple sources.

Based on 9 Reviews

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Rachel Martin Tuesday, December 21st 2021

Clean rooms and extremely accommodating staff! We took a team of basketball players up, and our needs were more than met! Great breakfast buffet. The staff were all very professional, helpful, and polite. We will definitely be back in the future!

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Steven Meine Tuesday, December 21st 2021

Clean, comfortable, quiet hotel. Food at gibbys In the lobby was great.

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Shafter Johnston Sunday, December 19th 2021

Staff was great, but the rooms are in need of updates.
Re: Staff was great, but the ... Holiday Inn Knoxville West- Cedar Bluff Rd replied on Sunday, December 19th 2021
Dear Shafter, Feedback is always welcome, as we consider it to be a valuable learning opportunity. While we are thrilled to know you appreciated our wonderful staff, please accept our apologies for not providing you with a stay that fits your needs and our own standards. It is our hope we have another opportunity to impress you in the future.

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April Maloney Friday, December 17th 2021

Hotel was great. However I have a major complaint with Destiny the night front desk clerk. She was rude from the beginning. We had checked in earlier in the day. Took us an hour to get into room with 4 kids that had been in vehicle for 10 hours. We got there, presented ID and she told us there was no reservation under our name. We gave her the confirmation number and she refused to look it up. Said that she had 3 reservations coming in and our name wasn't 1 of them. Had to call customer relations. She would not answer the phone for them. They tried multiple times. Had to go back in and tell her to answer the phone. She told them her computer was down. Lie. Then when they got it straight and we was able to check in her exact words were "Your already checked in. All you had to do was show me your ID." Seriously!!!
Re: Hotel was great. However ... Holiday Inn Knoxville West- Cedar Bluff Rd replied on Friday, December 17th 2021
Dear April, The issues you raise are important to us. Please accept our apologies for any difficulty during check-in. This is not a typical experience, and we'll speak with the person concerned. If you're in the area again, we'd be grateful for the chance to offer you a more hospitable experience.

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get lost Thursday, December 16th 2021

You would get much better ratings if you didn't charge so much for pets.

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Darrell Hull Wednesday, December 15th 2021

Great hotel big rooms great service at front desk restaurant was good bed was soft
Re: Great hotel big rooms gre ... Holiday Inn Knoxville West- Cedar Bluff Rd replied on Friday, December 17th 2021
Dear Darrell, From our spacious accommodations to our cozy beds, we're happy to hear you were pleased with your stay at Holiday Inn Knoxville West - Cedar Bluff Rd. Many thanks for the kind words, and please make plans for another visit soon.

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