IHG One Rewards. It's better to be a member. Join IHG One Rewards to unlock benefits that will immediately enhance your next stay. We're a great alternative as a Chicago airport hotel, as well as The Place to Meet in Northbrook. We are pleased to offer planners over 15,000 sq ft of space, unique outdoor patio reception options and a personal Crowne Meetings Director. Enjoy One of the Best Northbrook, IL Hotels. Often called the Insurance and Pharmaceutical Gateway, Northbrook is a city north of Chicago that is home to thriving businesses and great attractions. We're located 4 miles from Metra and minutes to O'Hare International Airport (ORD). If you're a business traveler, staying at the Crowne Plaza Chicago - Northbrook hotel puts you near the Donald E. Stephens Center and companies such as ITW, CVS, Astellas, Kraft, Walgreen's and Siemens. Need to host an event? Be sure to check out our 15,000-sq-ft conference center and all the amenities, and a dedicated Crowne Meetings Director. Our hotel's proximity to attractions including the Botanical Gardens, Allstate Concert Arena, Illinois Holocaust Museum, Kohl Children's Museum and Northbrook Court Mall means you can have fun between meetings or build a great vacation itinerary. You can also spend a day exploring the exciting sights of downtown Chicago. At our North Shore hotel an array of amenities are provided for your enjoyment. We have an outdoor pool with Tiki Bar, 24-hour Fitness Center, complimentary shuttle, Chicago 2875 Restaurant and Bar, so make your reservation today to experience it all!
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Based on 10 Reviews
Add ReviewFront desk lady was annoying took about 15 minutes to check in she didn't believe it was my ID when I've booked in about 100+ other hotels and never had this experience anywhere else , when checking out I was a few minutes late due to my wife showering and they kept bugging me through the phone that they would charge me extra if I didn't leave in 10 minutes I expect betterReportRe: Front desk lady was annoy ... Crowne Plaza Chicago replied on Wednesday, December 8th 2021We thank you for your feedback. We will continue our staff training and we hope you return in the near future. Thank you.
Negative: The staff is rude and unprofessionalReport
Room was very comfortable, I've been traveling for 4 weeks for work so having a fridge and microwave helped me so I also didn't have to go out to eat.Report
Was nice and great, customer care amazing ?Report
Great service by Elizabeth clean rooms will return when they fully open restaurant and barReport
Check in/out easy. Shuttle service fair. Breakfast was luke warm and coffee cups had stains on them.Report
Adedoyin Adewunmi opted not to leave a text review of Crowne Plaza Chicago-NorthbrookReport
I traveled to this location for a wedding. The room I had reserved though the website a month in advance was not the room they gave me. I even had a confirmation e-mail with the room I selected. They did nothing to rectify the situation.Report
Tracy Aleksy opted not to leave a text review of Crowne Plaza Chicago-NorthbrookReport
IHG allowed me to book the reservation for a property that is no longer one of their properties. Hotel did not honor my reservation and corporate rate, forcing me to pay an additional $55 per night for the duration of my stay. Hotel has no housekeeping therefore no Covid cleaning is being done to keep people safe.Report