Crowne Plaza Charleston Airport - Conv Ctr

Deborah TRIBEOFJUDAH opted not to leave a text review of Crowne Plaza Charleston Airport - Conv Ctr

I had a problem during my stay. After I returned home I emailed the mgmt. about it. They apologized and sent me a refund of $90.00 that I did not expect or request. Thank you very much. I will stay with you again.

Darrell Slape (HUMAN) opted not to leave a text review of Crowne Plaza Charleston Airport - Conv Ctr

Overall my stay was good. A bit noisy though. And I really miss the room service option.

The pillows were very high and gave me a headache. I asked if there were other but there was nothing. I was there for four days and for the money I would have liked my room to be cleaned.

The staff was excellent, though I was a bit disappointed at the wear and tear in the rooms given it is a Diamond 4-star property. The room was quiet despite being so near the airport. I would definitely stay here again on my travels.

We live nearby, but wanted a nice hotel for a quick getaway. Staff was great, room was clean and breakfast was yummy.

Not what I would consider a good example of a Crowne Plaza. It's in need of a major refresh/remodel. Rooms are dark (because of the soft warm lighting) and outdated. Good location is the best thing about this property. Refrigerator was in need of defrosting and didn't work. It also thumped after the cycle which we discovered well into the early morning hours. Ceiling tiles where in pieces (but in place. Toiletries were used and not of the usual choice of shampoo, conditioner and lotion. Only one bar of soap which was of the mini variety that was used in the 60's at Mom an Pop motels. It was also "Dial" that's not very friendly for face and hands. Headboard was torn and looked dirty.