Burlington Hotels by IHG

I found all aspects fo my experiance friendly, informative, relaxing. Thank you to all who made my stay very enjoyable, thank you.

Great hotel , just too pricey. I very much enjoyed the visit to your hotel

See review: The staff at the Burlington, IA facility fix a big problem with my reservations and that made my day. They are fixers, not causers!

Positive: Have stayed here multiple times. Close to the action in Burlington. Many choices for breakfast. Negative: Found some trash on our floor from last guests. Moldy spots around the tub. Hot tub jets didn't work. Very pricy compared to past trips and considering the star level.

Staff is always excellent. Garrett is always on point!

Fast forward to 2021, I was listening to an NPR program that summed things up. Skimpflation when you pay the same or more but get less. Still excellent staff and good hotel but the value is less.

Re: Staff is always excellent ... Burlington Hotels by IHG replied on Wednesday, September 26th 2018

Garrett is on point indeed! Occasionally guests who have never stayed with us before will greet him by name... because they've heard from word-of-mouth or through reviews about his service. Thanks for staying with us!

Very clean and great staff and friendly atmosphere

Been in the area for business quite a few times and stayed at various local hotels. This on was by far the best stay so far

I got there early and reserved a room but was going to be a couple of hours before I could check in so the lady went ahead and switched my room with another so I could go ahead up and relax

Really friendly staff. Quick check-in.

Need to clean the rooms and make the beds after stay on day 1 of a 2 day stay.

Would stay there again and recommend the property.