Beverly Hills Marriott

belinda beri opted not to leave a text review of Beverly Hills Marriott

If you are looking for a decent upscale hotel at the center of north LA then look no further. I especially like the front desk and restaurant staff who are more than willing to help and answer questions!
For elite members you get plenty of nice perks. We don't have a car and we Uber places in few short minutes. We even walked around to get quick eat and stuff and neighborhood is quiet and safe.

Excelente lugar

andrea beltran opted not to leave a text review of Beverly Hills Marriott

Very bad experience and service no one helps for checking in and out even the room service is very bad

Re: Very bad experience and s ... Beverly Hills Marriott replied on Monday, December 20th 2021

Thank you for sharing your experience. I am concerned to hear about the lack of service you experienced during your stay. We will be sharing feedback with our team to help us implement procedures and practices to help improve our overall guest experiences. Kind regards, Julie C Front Office Manager

Clean, quiet, safe. Modern decor. A bit of a tight squeeze getting into the valet/front of hotel, but it's LA.

Re: Clean, quiet, safe. Moder ... Beverly Hills Marriott replied on Saturday, December 18th 2021

Thank you taking the time to write a review for us! We are pleased to hear you enjoyed our hotel decor. We strive to provide each guest with a safe and quiet space to fully enjoy their stays! Kind regards, Julie C Front Office Manager

I would give one star to this hotel, this is the worst hotel ever, rooms are very old , dark, dingy and I had found strains of hair in the room, worst housekeeping and management, the receptionist need training on customer service, they are very arrogant and have no importance towards customer service, I couldn't stay more than an hour in this property, I checked out immediately and stayed elsewhere , please avoid this property at all cost, it's a shame that this belongs to such a reputed Marriot chain, totally terrible ..!!

Re: I would give one star to ... Beverly Hills Marriott replied on Saturday, December 18th 2021

Thank you for taking the time to leave a review. We regret to hear our accommodations did not meet your expectations. We hope we have the opportunity to welcome you again for a better experience. Happy Holidays, Julie C Front Office Manager

Excellent just got back
Maintenance were 5** nothing was too much trouble. Room could do with updating and felt was a bit cold without the heating but once fixed was good. Location excellent would definitely return

Re: Excellent just got back M ... Beverly Hills Marriott replied on Tuesday, December 14th 2021

Thank you for choosing Beverly Hills Marriott. We are pleased you enjoyed your stay with us. Our location excellent, especially for exploring West Los Angeles! We cannot wait to welcome you back again. Kind regards, Julie C Front Office Manager

Abby Greutman opted not to leave a text review of Beverly Hills Marriott

Carlos Galicia opted not to leave a text review of Beverly Hills Marriott