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Cleaningsure

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About Cleaningsure

From the Cleaningsure website:
Looking for cleaning company, that you can trust- Cleaningsure is your option. Domestic cleaning services in London at the best price.

Location & Directions for Cleaningsure

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40 Villiers Close, Surbiton KT5 8DN GB
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Services Cleaningsure Offers

Cleaning Services, Cleaningsure

4.0 Out of 5.0

Reviews For Cleaningsure

Reviews for this business have been aggregated from multiple sources.

Based on 106 Reviews

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Sarah Brown
Review source: Google Sarah Brown Wednesday, August 9th 2023
The team did a great job removing spilt food stains. Forth time I've used them and they have always done a great job!
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Shir Yuen
Review source: Google Shir Yuen Tuesday, March 28th 2023
I used the end-of-tenancy service. The cleaning lady arrived on time and did a great job with her teammate. I am happy and for sure will recommend them to my friends.
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Stefan Richev
Review source: Google Stefan Richev Friday, March 24th 2023
Profesional cleaning and good prices. I have called the company for deep cleaning and I'm very happy with the service.
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Anita Mitova
Review source: Google Anita Mitova Friday, March 24th 2023
Very good service , recommended ????
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Radostina
Review source: Google Radostina Friday, March 24th 2023
I am really happy by finding this company. I’ve booked professional end of tenancy cleaning with carpet and upholstery cleaning. The cleaners worked quickly and thoroughly. We were very impressed and happy with the service and the stuff
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Phillip Jones
Review source: Google Phillip Jones Friday, March 24th 2023
AVOID THIS COMPANY AT ALL COSTS. 0 stars out of 5

DIRTY / UN-HYGENIC / DAMAGE PROPERTY / REQUIRES ME TO FIND A NEW CLEANER

Beyond appalling - their staff rushed through our property failing to do an acceptable job of deep cleaning that we paid for. They left the place dirty and left our curtain rails damaged and curtains on the floor. They left large amounts of soapy cleaning product in the carpet, food and dirt all over parts of the kitchen and large areas of our bathroom remained dirty.

- DO NOT USE THEM FOR CARPET CLEANING they do not have the industrial equipment to do a professional job, just a small back of the car device. If you want a good job seek a proper carpet cleaning professional.

I complained and they said they could only offer a re clean with the same people that had already done a terrible job, i had to leave work and baby sit them in the property as they "re cleaned" Re-cleaning to them is taking a wet cloth and just wiping surfaces...they continued to do a bad job to the point where i had to re clean all of the surfaces personally. I sent their head office pictures post their "re-clean" to show the dirt i had cleaned off basic kitchen cupboards and kitchen tiles.

Their management avoid any conversation with you and leave their poor admin Maria to have to deal with the problem.

They are unwilling to offer any form of refund for the service....YOU WILL NOT GET YOUR MONEY BACK FROM THIS COMPANY IF YOU ARE NOT HAPPY WITH THE SERVICE.

Given I have had to re clean and they have damaged my property I have not received the service I asked for - they are hiding behind "we sent them to re-clean you should have made them clean again" as an excuse.

I have requested a refund for their service and their management are currently refusing to give one.
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JC Fialho
Review source: Google JC Fialho Sunday, February 19th 2023
Never again will we use this company. Half of the team left halfway through the job and took all the cleaning products. Carpets were cleaned solely with water and some of the kitchen appliances like the fidge were not even touched... My wife and I had to reclean the whole house. Waste of time and money. We did call back and ask for clarification. All we got back was nonsensical explanations...we payed £400 and in the end it was for nothing.
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Miglena Spasova
Review source: Google Miglena Spasova Wednesday, February 1st 2023
Company were extremely professional and friendly. Flat was cleaned extremely well. Will use again in future should I need a service like this!
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robert mitchell
Review source: Google robert mitchell Thursday, January 26th 2023
Scheduled to arrive at 9am, but didn't arrive until just after 11am due to 'traffic' (turns out team had scheduled another job before mine), so disappointing start. Booked for an end of lease clean, service is fine and ticks the box, but nothing extraordinary. Still found areas of dirt in corners, etc. so not 100% thorough, and managed to clear the whole second bedroom in 10 minutes, so didn't clean under the bed, etc. like in the first bedroom - Felt like the team were rushing to leave, assuming they had another job they were running late for. Was told it'd be about 3hrs, they were done in about 1.5.
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Waruna Masinghe
Review source: Google Waruna Masinghe Saturday, January 21st 2023
Arrived within an hour after the call. Excellent service. Highly recommended !
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More About Cleaningsure

London based professional cleaning company is fully insured and vetted and are trained to the highest standards in the industry. Covers all boroughs within M25 ring. Provides end of tenancy cleaning, domestic cleaning, carpet cleaning, office cleaning, after builders cleaning, etc.