100 Verified Reviews
Upstairs Downstairs Cleaning Service
564 S Berkley Ave
Elmhurst, IL 60126 US
Categories

About Upstairs Downstairs Cleaning Service

Upstairs Downstairs Cleaning Service is a family-owned company serving Northwest Chicago since 1977 with a wide range of house cleaning service offerings, dependable professionals, and affordable pricing. Our commitment is to exceed maid service expectations. Whether you need weekly, bi-weekly, monthly or one-time cleaning. We are here at your service. We are bonded and insured and have an A+ BBB Rating. Call now for a FREE QUOTE.


Location & Directions

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Services We Offer

House Cleaning Service
Housekeeping
Maid Service
Move In/Out Cleaning
Apartment Cleaning
Deep Cleaning

  • Maid Service

Business Details

No. of Employees No. of Locations Year Founded
N/A N/A 2021

Languages

  • English

Hours of Operation

Day Opens Closes
Sunday Closed
Monday 7:30 AM 4:30 PM
Tuesday 7:30 AM 4:30 PM
Wednesday 7:30 AM 4:30 PM
Thursday 7:30 AM 12:00 PM
Friday 7:30 AM 12:00 AM
Saturday Closed

Detailed Business Description

Family owned company serving NW Chicago suburbs offering professional house cleaning services.


Payment Options

  • Cash

Upstairs Downstairs Cleaning Service Reviews
LEAVE REVIEW FOR BUSINESS
  • Missy Hummer
    Missy Hummer
    10/01/2022

    They were late, spent only a little over an hour cleaning, scratched my original 66 year old hardwood floors, left some sort of nasty residue in the bathroom sink, poor job dusting. I think I can hand buff the scratches out of the floor, but it is still upsetting.

    Re: They were late, spent onl ...
    Upstairs Downstairs Cleaning Service replied on Thursday, October 20th 2022

    Hi Missy, we appreciate your honest feedback. We are sorry to hear that you weren’t happy with our services. We would like to apologize for our less-than-satisfactory performance. Thank you for letting us know about this, your feedback helps us get better.

    Review source: Google
  • enid kiefer
    enid kiefer
    12/01/2021

    My husband and I called your place. The lady who took are information was very nice. We had a lady by the name of Stella come to clean. She was very nice, clean appearance and was prompt. We had her twice, each time for 2 hours at $115.00. After the second time, we decided to no longer have her. The second time, she should of worked 3 hours because it was a month later. She needs to put a little more elbow grease into her cleaning. Hope she will try and do better if there were any other comments related to ours.

    Re: My husband and I called y ...
    Upstairs Downstairs Cleaning Service replied on Thursday, October 20th 2022

    Thank you for your kind words, Enid. We appreciate your honest feedback! We put great importance on the quality of our services and the satisfaction of our customers. We will look into this matter and do better next time. We hope you will choose Upstairs Downstairs Cleaning Service again in the future.

    Review source: Google
  • V Pence
    V Pence
    01/30/2020

    I needed to have a move-out clean of my parents' home. They had been elderly and had only had some light housecleaning in some areas for a number of years. Then the house sat empty for a year. So, the house needed some good deep cleaning. The two ladies who came to do the work were very efficient and hard-working. They did the base 2.5 hours and then we added one more hour to finish the job. They didn't take any breaks, they worked well together, and they did a very thorough job in the 7 rooms and 1.5 baths in the time they had. I was very pleased and would highly recommend Upstairs Downstairs in Elmhurst based on this experience

    Re: I needed to have a move-o ...
    Upstairs Downstairs Cleaning Service replied on Thursday, October 20th 2022

    We are so glad to hear you had a wonderful experience with us. Thanks for sharing your review with us and the community!

    Review source: Google
  • David Lynam
    David Lynam
    09/06/2019

    Cleaners do not clean shower tile effectively and have caused bleach stains on our hallway carpet

    Review source: Google
  • Cathy HS
    Cathy HS
    08/31/2019

    Very clean and hard working. We love their flexibility and good work.

    Review source: Google
  • Michelle French
    Michelle French
    07/03/2019

    Disappointed in service, and will not use again.

    Review source: Google
  • Matthew Benitez
    Matthew Benitez
    06/20/2019

    I have used them on and off for the last 6 years. They always work hard to accommodate my needs, even my short notice requests! Their price is very competitive and their work is very good. I will be moving to Elmhurst but am happy to find out they service that area too! Thank you Linda for your help!

    Review source: Google
  • Frederic DuBois
    Frederic DuBois
    03/09/2019

    The cleaners are very thorough and do a great job.

    Review source: Google
  • Judy Osgood
    Judy Osgood
    02/25/2019

    Excellent service. Good about looking for ways to improve. I started with a team of two and currently have just one . . . love Marieta!

    Review source: Google
  • Cassie Horvath
    Cassie Horvath
    02/19/2019

    Cassie Horvath opted not to leave a text review of Upstairs Downstairs Cleaning Service

    Review source: Google
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