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Upstairs Downstairs Cleaning Service

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About Upstairs Downstairs Cleaning Service

Upstairs Downstairs Cleaning Service is a family-owned company serving Northwest Chicago since 1977 with a wide range of house cleaning service offerings, dependable professionals, and affordable pricing. Our commitment is to exceed maid service expectations. Whether you need weekly, bi-weekly, monthly or one-time cleaning. We are here at your service. We are bonded and insured and have an A+ BBB Rating. Call now for a FREE QUOTE.

Location & Directions for Upstairs Downstairs Cleaning Service

564 S Berkley Ave, Elmhurst, IL 60126
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Services Upstairs Downstairs Cleaning Service Offers

House Cleaning Service
Maid Service
Move In/Out Cleaning
Apartment Cleaning
Deep Cleaning

  • Maid Service
4.8 Out of 5.0

Reviews For Upstairs Downstairs Cleaning Service

Reviews for this business have been aggregated from multiple sources.

Based on 100 Reviews

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Missy Hummer
Review source: Google Missy Hummer Saturday, October 1st 2022
They were late, spent only a little over an hour cleaning, scratched my original 66 year old hardwood floors, left some sort of nasty residue in the bathroom sink, poor job dusting. I think I can hand buff the scratches out of the floor, but it is still upsetting.
Re: They were late, spent onl ... Upstairs Downstairs Cleaning Service replied on Thursday, October 20th 2022

Hi Missy, we appreciate your honest feedback. We are sorry to hear that you weren’t happy with our services. We would like to apologize for our less-than-satisfactory performance. Thank you for letting us know about this, your feedback helps us get better.

enid kiefer
Review source: Google enid kiefer Wednesday, December 1st 2021
My husband and I called your place. The lady who took are information was very nice. We had a lady by the name of Stella come to clean. She was very nice, clean appearance and was prompt. We had her twice, each time for 2 hours at $115.00. After the second time, we decided to no longer have her. The second time, she should of worked 3 hours because it was a month later. She needs to put a little more elbow grease into her cleaning. Hope she will try and do better if there were any other comments related to ours.
Re: My husband and I called y ... Upstairs Downstairs Cleaning Service replied on Thursday, October 20th 2022

Thank you for your kind words, Enid. We appreciate your honest feedback! We put great importance on the quality of our services and the satisfaction of our customers. We will look into this matter and do better next time. We hope you will choose Upstairs Downstairs Cleaning Service again in the future.

V Pence
Review source: Google V Pence Thursday, January 30th 2020
I needed to have a move-out clean of my parents' home. They had been elderly and had only had some light housecleaning in some areas for a number of years. Then the house sat empty for a year. So, the house needed some good deep cleaning. The two ladies who came to do the work were very efficient and hard-working. They did the base 2.5 hours and then we added one more hour to finish the job. They didn't take any breaks, they worked well together, and they did a very thorough job in the 7 rooms and 1.5 baths in the time they had. I was very pleased and would highly recommend Upstairs Downstairs in Elmhurst based on this experience
Re: I needed to have a move-o ... Upstairs Downstairs Cleaning Service replied on Thursday, October 20th 2022

We are so glad to hear you had a wonderful experience with us. Thanks for sharing your review with us and the community!

David Lynam
Review source: Google David Lynam Friday, September 6th 2019
Cleaners do not clean shower tile effectively and have caused bleach stains on our hallway carpet
Cathy HS
Review source: Google Cathy HS Saturday, August 31st 2019
Very clean and hard working. We love their flexibility and good work.
Michelle French
Review source: Google Michelle French Wednesday, July 3rd 2019
Disappointed in service, and will not use again.
Matthew Benitez
Review source: Google Matthew Benitez Thursday, June 20th 2019
I have used them on and off for the last 6 years. They always work hard to accommodate my needs, even my short notice requests! Their price is very competitive and their work is very good. I will be moving to Elmhurst but am happy to find out they service that area too! Thank you Linda for your help!
Frederic DuBois
Review source: Google Frederic DuBois Saturday, March 9th 2019
The cleaners are very thorough and do a great job.
Judy Osgood
Review source: Google Judy Osgood Monday, February 25th 2019
Excellent service. Good about looking for ways to improve. I started with a team of two and currently have just one . . . love Marieta!
Cassie Horvath
Review source: Google Cassie Horvath Tuesday, February 19th 2019
Cassie Horvath opted not to leave a text review of Upstairs Downstairs Cleaning Service
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More About Upstairs Downstairs Cleaning Service

Family owned company serving NW Chicago suburbs offering professional house cleaning services.