A Modern Glass & Mirror Co.

The only game in town. So home depot quit cutting glass awhile back. Now recently Lowe's has decided they hate their customers enough to do the same. So modern glass wins. As far as price goes they cost a little more than Lowe's did but great customer service and they install as well. I've always replaced my own glass panes but I've never had an issue with them so. Yeah.

Teresa Leonardo-Fernandez opted not to leave a text review of A Modern Glass & Mirror Co.

Perfect service

Worst customer service ever! I called yesterday to see if I could pick up a mirror that ordered about a year a go and they tell me I would have to pay again since there is no prof of purchase although I still have my original purchase receipt. I do understand that a year is quite a long time but not offering to help or accommodate me in anyway threw me for a loop. After calling twice and receiving rude feedback from both women at the establishment, one of the employees proceeded to put me on hold and never came back to the phone. I found this very unprofessional and thought that this could have been handled more efficiently.

My wife discovered this business was convenient to the location where I was working at the time. What a find! They've been able to quickly address our glass needs every time. Every employee has been polite and courteous. Tracey, in particular, has been extremely helpful, but they all have been consistently friendly. Their prices have been competitive, too. We hope to return often in the future.

Fast and friendly service!

Walked in for a couple custom panes, they were super friendly, gave me good advice and had me out the door with my glass in less than 15 minutes for about $10. Good people here.

The business is not even registered with the state, last registration was in 2014,

Impossible to get in contact with. If you call their store number, no one picks up. You can't leave a voicemail because their voicemail is full. How do you do business like this?

Long story short -- my company was sent an invoice from Modern Glass for work we never had done. The "jobsite" listed was some random business across town that we have zero connections with. When trying to resolve the billing mistake over the phone (for the FOURTH time), Tracy told me, "you clearly don't know how business works" and "we will make sure to never do business with you all again" -- which is hilarious considering they did no actual business with us. Tracy has been the joke of our office the past few days, as it was just so unbelievable. We actually were planning to get some significant glass work done at our office in the next couple of months. At least now we know who not to call.