From the My Plumber CA website:
My Plumber CA is a full-service plumbing company proudly serving the greater San Diego county for all residential and commercial plumbing projects; since 1981.
My Plumber CA specializes in residential and commercial plumber and heating and air repair and installation. We are committed to being the company of choice for our customer's Plumbing, Heating, Air Conditioning, Sewer and Solar Hot Water needs. We always exceed the expectations of our customers on every visit.
Also, My Plumber Heating and Air continues to value our employees in an effort to make our company the best, inside and out.
Calvin did an excellent job with flushing my tankless water heater! I would recommend Calvin and My Plumber to my family and friends. Thanks again to Calvin for helping us out today!
Re: Calvin did an excellent j ...
My Plumber CA replied on Tuesday, December 7th 2021
Thank you John for the excellent feedback about your My Plumber Plus plumbing expert! We'll be sure to pass along the kind words.
We scheduled an estimate for replacement of a water heater late afternoon with My Plumber Plus. As scheduled, the morning of next day, a technician (Manny) arrived and did a quick and to a point estimate with a very reasonable pricing. When asked when he would be available, Manny said he could start right away. I liked his very professional attitude and quick, no nonsense response, that I hired him on a spot - canceling the rest of the estimates that were scheduled to follow. He did a great job, bringing a new unit we earlier agreed, installing it, including gas connection, hood, pipes, and so on, cleaning the work area, and verifying the heater operation. Within a few hours, much less then I expected, everything was done and we have hot water again. I highly recommend My Plumber and their technician, Manny.
Re: We scheduled an estimate ...
My Plumber CA replied on Tuesday, December 7th 2021
Thank you Agnieszka for the five star My Plumber Plus review and excellent feedback about your water heater install!
Made a call in the morning (10-11am) and was given to dispatch and a confirmation number, with a time time of "Anytime"-- That translated into having no idea when someone would show up. Four people are waiting to get their sink unclogged and I continue to call in and get forwarded to dispatch. Called that someone will be out there in an hour, an hour passes again, and it is now 6:20pm. This is literally 5mi away from the house. I still have no clue why someone hasn't shown up. Why is there a 49.99 service fee included when you have to ruin your entire day waiting on people that don't show up or even mention when they might show up?!
Re: Made a call in the mornin ...
My Plumber CA replied on Tuesday, November 9th 2021
Thank you for making time to share your feedback. Our customer satisfaction is very important to us. It looks like we missed the mark in this situation. I'm sorry you experienced a delay this time. We hope you give us another opportunity in the future to earn you back as our valued customer!
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