White Plains Hospital

Sabitha Elizabeth Johnson opted not to leave a text review of White Plains Hospital

my mother works here

I'm writing this review based on my Aunt's stay. She was treated very well, and talks about the Hospital like she was at the Ritz Carlton.
Every staff member that entered her room addressed her by her last name. They also introduced themselves. She was Impressed.

Worst hospital

11- 2021

ER- 0 STARS
MAIN HOSPITAL- 0 STARS

ABSOLUTELY WORST EXPERIENCES

Re: Worst hospital 11- 2021 ... White Plains Hospital replied on Thursday, April 8th 2021

Vince, we are sorry to hear this, but appreciate you taking the time to share your experience. Our Patient Relations team will be able to assist you. Please contact them directly at 914-681-2150. They are available Monday through Friday, from 9am to 5pm.

I called the MD navigation line and I spoke to a very kind, generous and friendly lady Jessica who helped me amazingly in finding a right pediatrician for my child. I can go on and on about her services that how accommodating she was in answering all my questions with patience. I felt like I was talking to a friend. Thanks Jessica for your help. Thanks white plains hospital for having gem employee like Jessica in your team.

Re: I called the MD navigatio ... White Plains Hospital replied on Wednesday, November 10th 2021

That's fantastic to hear! We're so glad you are receiving such exceptional care with us!

My husband was admitted for COVID pneumonia. Doctors and staff are excellent. I would highly recommend this hospital. As far as the review for the ER that was posted, 40 minutes to wait to be seen is nothing. In Putnam and Dutchess counties, you have to wait a minimum of 6 hours, if you get seen at all.

Re: My husband was admitted f ... White Plains Hospital replied on Monday, October 25th 2021

That's fantastic to hear! We're so glad you are receiving such exceptional care with us!

Zadar Hrvatska opted not to leave a text review of White Plains Hospital

wouldnt let my bf go see his uncle because he was under 18 by a year. who stops someone from letting them see their family members at a hospital? its a disgrace

Re: wouldnt let my bf go see ... White Plains Hospital replied on Monday, October 18th 2021

Jasmine, we are very sorry to hear this, but thankful that you took the time to share your experience. Our Patient Relations team will be able to assist you. Please contact them directly at 914-681-2150. They are available Monday through Friday, from 9am to 5pm.

I took my friend here who was in severe pain only to wait 40 minutes to be helped, while he is laid down vomiting, shivering, and moaning from the pain that he is in. No one was in a rush to help us, everything was very relaxed, no sense of urgency.

We kindly asked a male doctor/nurse that walked by to help us throw out a bag that my friend was using to vomit only to be rudely dismissed. The other nurses were very friendly but if you are in need of immediate help I do not recommend coming here, unless it is your last resort.

Re: I took my friend here who ... White Plains Hospital replied on Monday, October 18th 2021

We are very sorry to hear this, but thankful that you took the time to share your experience. Our Patient Relations team will be able to assist you. Please have the patient contact them directly at 914-681-2150 to discuss the visit. They are available Monday through Friday, from 9am to 5pm.

I had my surgery there earlier this year and the staff was amazing! No one wants to be at a hospital but they were so great they made you not want to leave. You saw that right! The staff was so warm and kind and attentive! VERY CLEAN hospital it's expensive but you get the value for your money. They deserve all 5 stars!

Re: I had my surgery there ea ... White Plains Hospital replied on Thursday, October 7th 2021

We're happy to hear that you've had an exceptional experience with us! Thank you for sharing, Sharifa.