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Universal Appliance Repair

Verified Bronze Business
Verified Bronze Business
Verified by BOTW
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About Universal Appliance Repair

From the Universal Appliance Repair website:
Home. Universal Appliance Repair provides Factory Authorized service for most major appliance brand names in San Fernando Valley and Los Angeles Area. Call the expert at 818-904-5601!

Location & Directions for Universal Appliance Repair

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21012 Golden Triangle Road, Santa Clarita, CA 91350
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Services Universal Appliance Repair Offers

Appliance Repair, Universal Appliance Repair

3.9 Out of 5.0

Reviews For Universal Appliance Repair

Reviews for this business have been aggregated from multiple sources.

Based on 47 Reviews

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Isabella M
Review source: Google Isabella M Thursday, May 11th 2023
Are they really for real? I have never seen any body more corrupted and fraudulent then them.
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K Bo
Review source: Google K Bo Friday, October 21st 2022
Worst customers service! Very rude on the phone. Do not use!
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Bobik Melian
Review source: Google Bobik Melian Friday, July 1st 2022
Stole $200 dollars! this company provided repair service and finally fixed it correctly on their 3rd attempt. Then ultimately charged me more than what was even listed on their final receipt. They never credited it back - and now have been fighting my dispute with AMEX. to be clear their own receipt has a total of $1,033 and they charged my credit card for more and refuse to give it back. I have now spent 2 months trying to recover this. They should be paying me at this point!!

***Update - your response is ridiculous***
A. Assuming you are telling the truth why not reach out and share your perspective? Zero communication from your company even after I filed the dispute. But you sure are quick to write a short story for the google review.
B. Second, this repair wasn't even at a home - so maybe go tune up your story a bit.
C. Lastly, never agreed to your mythological revised estimate. Assuming it exists, why not share a copy with my signature?
Post it the revised estimate I authorized & I will gladly delete my review. ;)
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Mike Azran
Review source: Google Mike Azran Friday, February 25th 2022
After 2other horrible technicians from 2 other companies, I was happy to find Universal. They were courteous and professional (Dennis was our tech). He diagnosed and EXPLAINED what was wrong ordered the parts and was back in a week to install. The price was fair with no hidden fees. The office did there part as well by calling us and letting us know when the part was in. These 2 other companies that came in was like begging them to get the job done calling over and over to get no info, they were nightmares! Do yourselves a favor, if you want a repair done right, call Universal, I have nothing but positive comments to say about this company!
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katherine kelly
Review source: Google katherine kelly Tuesday, August 31st 2021
Worst customer service. from the miserable tech to the man answering the phone. didn't do a thing. Didn't repair what was asked. Didnt want to make customer happy, rude on phone.
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Cheryl Dezotell
Review source: Google Cheryl Dezotell Saturday, July 24th 2021
Cheryl Dezotell opted not to leave a text review of Universal Appliance Repair
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Amir CH
Review source: Google Amir CH Friday, June 18th 2021
Amir CH opted not to leave a text review of Universal Appliance Repair
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val Tez
Review source: Google val Tez Tuesday, December 8th 2020
I had a horrible experience with this company. The guy who came to do the service is Russian he didn't speak any English and when he tried to explain to me the inspection that he did, I couldn't understand a word. I told him that the problem with my washer was the water level and the spin cycle leaving the the clothes wet. He ran a spin cycle without any clothes. Hello!! how are you able to see the problem with no clothes in the washer! Then he checked the water coming out of my hose and said it was my water pressure. Again how are you able to determine that with no clothes in the washer?. But the worst part was his attitude, he got frustrated at me because I couldn't understand what he was saying. Please save yourself a headache and don't use this company.
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O Ransome
Review source: Google O Ransome Friday, November 20th 2020
Excellent service - expert technician. Called in advance, arrived on time, immediately identified the trouble with a new GE dryer and repaired it on the spot. Can't beat that.
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Junior Rosas
Review source: Google Junior Rosas Monday, September 21st 2020
Called cecilia really rude lady poor customer service. Do not recomend you buy from here.
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