Silverline Towing Hayward

Best towing experience

They were earlier then I expected them to be and got my car to the dealership without any problems or incidents. I didn’t know how to get there and they let me follow them so I knew where I was going. All around good experience!

The guy this morning was super helpful I called for a flat tire for some some reason I didn't have the right equipment can you open me at 2 he was polite efficient and professional this what you're looking for me tow truck driver his name was Jack thank you guys again

The Man they sent was great, very professional and on time. When he arrived i didnt get hassled with hidden costs or fees, straight to the point. Upon delivery he parked my car exactly where i asked him to. The price i was quoted seemed fair to me. I would use their services again and i recommend them.

La persona que mandaron llego a tiempo y fue muy profesional. Cuando llego no hubo sorpresas de que tenia que pagar mas. Cuando entrego mi carro lo estaciono exactamente donde pedi sin ningun problema. El precio de los servicios que me ofrecieron se sintieron justos. Yo usaria y les recomiendo este servicio.

I called Silverline to pick up some equipment from our building, and our building is right down the street from them. When you call in, they answer "service", not even Silverline. Its pretty clear that they are just a clearing house for requests from customers and calling independent tow companies. In other words they have no control over the drivers. I was told they would be on site at 9 am, at 9:30 I called to find out why they were late. "he'll be there in 20 minutes", Ok, I waited longer, at 10:00 I called again "he's right around the corner, will be there in a couple minutes" 10:20 I called again, "he can be there in 20 minutes" WHAT? I had myself and another person waiting for an hour and a half. Three hours of wasted time. I canceled the service, closed up my building and drove away. Then a tow truck operator called me 10 minutes later and said he could be there in 20 minutes, I told him "no", told him the story, and he said he would give me a $30.00 discount. They don't get it, they consistently lied to me, and wasted my time. Just sharing my personal story.

Leo did AAAAA Job rowing me to the shop!!!!

Great experience Martin gave me a great price and A-1 customer service

Martin helped me tow my 52 Ford! Great job!

Shout out to martin, great service, Definitely the best at his job!!

Got sruck at thd casino and martin came oit helped me in no time! Thanks!