Sewell Ford-Lincoln is your goto dealership for buying new or pre-owned vehicles, parts and service, as well as financing options. Call or visit our website to schedule a test drive.
Sewell Ford-Lincoln sells New and Pre-Owned Ford and Lincoln vehicles. This dealership also offers a service and parts department with excellent customer service.
Based on 110 Reviews
Add Review2 strikes and you're out in my book. Very disappointed in the online parts department to be helpful with a warranty concern on a recently purchased part. Full of excuses and referred me to my local dealer to have it addressed. Ford parts have a warranty, 2 years unlimited miles as specified on Ford's own website and I was seeking guidance on how to solve my problem, not get reasons why they couldn't help me. I will be looking elsewhere for my next FoMoCo parts purchase. Maybe when you've got the volume you don't have to care about your customers. The first strike was going to be my first order, I called and asked if a part was in stock. I immediately sent my order in, only to get an email saying it would be weeks to get in, so I cancelled. I tried again because my closest Ford dealer took over 2 hours of me waiting to order the part for me. Several good transactions with FPA since and I like the name. But I bought several OE parts vs aftermarket replacements because of the fit, function, and service I expect from Ford and their dealers. When I needed the service was left wanting.Report
12/21 Spoke with their parts manager, we'll see if this get resolved. I discussed several of the areas they failed and could have easily kept this an amicable experience, but do feel some appropriate concern was given to the matter.
Nothing but good things to say about the Sewell family of companies. They go above and beyond to get us what we need in a very timely manner. They make our job much easier.Report
Benjamin Holland opted not to leave a text review of Sewell Ford-LincolnReport
As cliche and trite as it may sound, they treat you like family.Report
Awesome place and great people. Very helpful.Report
P sviin Acosta opted not to leave a text review of Sewell Ford-LincolnReport
Stephen opted not to leave a text review of Sewell Ford-LincolnReport
Robert Turner opted not to leave a text review of Sewell Ford-LincolnReport
Andriy Lavrenchuk opted not to leave a text review of Sewell Ford-LincolnReport
Excellent concierge service.Report
Carlos in Lincoln service has been amazing.
The Sewell Family started selling cars and trucks in Texas back in 1911, when they sold Ford Model-T's in Arlington, TX.
Now, the Sewell Ford-Lincoln dealership is a premier ford dealer serving Odessa, Midland, and Andrews. We sell both new and used Ford and Lincoln cars and trucks. We also offer parts and service.
The Sewell Family has always been known for their great customer service. In his role as the fourth generation president, Collin Sewell continues the Sewell tradition, by ensuring that everyone who visits a Sewell dealership receives a 5-star vehicle shopping experience.