Pine Towing

Over price and technician wanted 230 for opening a car door when originally quoted 85 to 125 over the phone.

James Lintz opted not to leave a text review of Pine Towing

Man super whack , took my almost 3 days just to get my receipt, under educated FEMALES WORK their , finally spoke to an actual worker , who knows what she was doing , they always put you on hold and never get back to you,

Jose velazquez opted not to leave a text review of Pine Towing

My experience was not the best. My car fell in a ditch on a Saturday morning. They asked me for my credit card in order to secure service. They asked for photos. They told me I would have to sign a waiver prior to service. After all of that was done, they quoted me $185 for getting my truck out of a ditch, as a starting fee. They told me they would charge me a $45 cancellation fee if I cancelled. It was 8:30 AM, so I said yes to all of this because I was blocking the parking entrance to a senior building. Then I waited and waited and waited for the call from the tow truck driver or the truck. Neither materialized. Then I felt I should cancel and I was willing to pay the $45 cancellation fee, that's how desperate I was. I called a different nearby service first, and to my surprise, the same operator responded. They told me "we use the same dispatch so stop calling other towing services." No one said, "we're very busy and it looks like it will take us longer to get there." I called back and they put me on hold several times, until I was finally able to talk to someone and cancel, 90 mins after my first call. I called a towing service that was located much farther away and their tow truck arrived in less than 30 minutes. Their very professional operator got me out of the ditch and charged me HALF of the fee I was quoted by Pine. The good: Pine is upfront about the costs, fees and waiver. The bad: be prepared to wait without updates. The ugly: they want your money.

The technician went above and beyond to get my driver out of a difficult delivery. We are car transporters and have dealt with several towing companies. If they were all like this one, it'd be fantastic.

Graet job from bob today

A class service

The guy just unlock my 2017 Ford transit videos professional did a great job thank you

Rufus Rogers opted not to leave a text review of Pine Towing