Osceola Memory Gardens Cemetery, Funeral Homes & Crematory

Myself and my family would like to Thank all the staff here for the caring that was shown to us in our time of need , They helped through the entire process of Our Loss of Our Father with the dignity that he deserve!

Re: Myself and my family woul ... Osceola Memory Gardens Cemetery, Funeral Homes & Crematory replied on Monday, August 30th 2021

Hello Jackie. Thank you for your kind words and 5 star rating. It is good to hear you felt we helped during a difficult time. Again, we are so sorry for your loss. Please know we are available to you after the services as well so please do not hesitate to contact us for anything you may need. We are always available. Thank you.

My father's passing was a hard hit to the family. The staff at Osceola Memorial Gardens in Pleasant Hill Road, were truly amazing especially in this devastating time. They were respectful, accommodating and everything was done beautifully for my father. In a time of heartache, confusion, and anguish, they were there to ensure everything went smoothly and perfectly. From me and my family I would like to thank you for such an amazing job. Forever Grateful.

Re: My father's passing was a ... Osceola Memory Gardens Cemetery, Funeral Homes & Crematory replied on Friday, July 12th 2019

Hello Nancy. Thank you for sharing your experience with us and for your 5 star rating of our services. Your nice note made our day... Respectfully - the team at Osceola Memory Gardens

Joseph McGoldrick opted not to leave a text review of Osceola Memory Gardens Cemetery, Funeral Homes & Crematory

Well I am at it again searching online for a reputable funeral home. I remember using Osceola Memory Gardens on Pleasant Hill Rd back in 2015 when my Father passed away. I remember everything that they did was top notch, with a couple of exceptions.
My father was to be buried in California. Osceola Memory Gardens made all of the arrangements. I basically had two Funerals. One here and one in California. All went very well here in Florida. They were very professional. The only issue here was that they were supposed to have left the flowers with the church. They took them and not sure what happened to them.
When my father was transported by plane to California, something was not done right. My father had a bad odor for the open casket viewing. Not sure what happened. But since Osceola Memory Gardens handled everything, I am making this review. I can only think that the embalming process did not go well for long term or they did not prep for transport correctly. So for transport long distance, I would not recommend them.

My father died on November 2017 and we made all the funeral arrangements with this funeral home. We also ordered a Head Stone that same day.It was promised to be ready in three months, It was paid along with the other services.Seven months later and still no Head Stone.
Every time I talk to the lady in charge and question her about this situation she always comes up with a bunch of excuses and empty promises that are never fulfilled.I feel angry and disappointed with the people in charge of this, because I feel they do not really have any sympathy for our loss.( only for the money )Thanks

Re: My father died on Novembe ... Osceola Memory Gardens Cemetery, Funeral Homes & Crematory replied on Friday, June 15th 2018

Hello Mr. Otero, Thank you for your message. I assure you that we do not take complaints lightly and we will remedy the issue. Your Fathers marker was recently received from the manufacturer and installed but I am looking into why it took so long. I know there were some issues with the quality of the photo provided to us and that there were some revisions made after the initial order. I'd like to discuss the process and delays with you and hopefully gain your trust back and ultimately for you to be happy with us. Because of the private nature of discussing your Fathers arrangements, do you mind emailing me at [email protected] or please call me at 407-847-2494 so we can discuss . Or please send me you email or number and I will contact you... Thank you for bringing this to our attention. I assure you we have the utmost sympathy for your loss and will make all efforts to correct any issues. Sincerely, Michael Russell

Every person was nice

I had a very good experience it was a very tough time and they were very understanding the staff was very helpful I was forever grateful for them at the time that I needed them

No the place you want to stay but was good....big rooms and friendly staff

Javier Morales opted not to leave a text review of Osceola Memory Gardens Cemetery, Funeral Homes & Crematory