My Plumber CA

My Plumber and Franco Testa the owner are skilled professionals and masters of their trade. Thorough, honest and talented. Great people, perfectionist work ! Thank you Franco and team!

Re: My Plumber and Franco Tes ... My Plumber CA replied on Wednesday, July 7th 2021

Thanks Rob, for the five star My Plumber CA review and recommendation. Thanks also for the excellent feedback about your experience. We look forward to assisting your plumbing needs again in the future!

Personally am very happy to the work performed and save my concern of not having water throughout the whole house. I understand that it took quite a time to get to my house, but the work is done efficiently and not being rushed! Thank You!

Re: Personally am very happy ... My Plumber CA replied on Wednesday, July 7th 2021

Thank you for the five star My Plumber CA review and recommendation! We are happy to hear your water issue was resolved and the work was done well!

Franco , the owner, was the most helpful and knowledgeable and responsive plumber we’ve ever encountered! His knowledge of hydronic radiant floor heat was a lifesaver! His Plumbers that did the work were great and very experienced. An excellent experience from what could have been a nightmare.

Re: Franco , the owner, was t ... My Plumber CA replied on Monday, June 21st 2021

Thank you for the five star My Plumber Plus review, Douglas! We appreciate the kind words about your experience with Franco being the most helpful, knowledgeable and responsive plumber you've ever encountered! It's great to hear his hydronic radiant floor heat was a "lifesaver"! We look forward to assisting your plumbing service needs again in the future!

Mike and his team were awesome. We had a gas leak and SDG&E shut off the gas supply. Mike arrived literally a couple of hours later, gave us a quote and scheduled work the next day. The repair involved digging 2-3 feet deep to replace the gas line. After the work was done they put our garden and plants back and you would never know they were here. Overall outstanding work and we will not hesitate to use Mike again.

Re: Mike and his team were aw ... My Plumber CA replied on Monday, June 21st 2021

Thank you, Andy! We appreciate the feedback about our service expert team being awesome, timely and providing outstanding work. It's great to hear that your gas line issue was quickly resolved and the work site was returned to it's previous state with the garden and plants . Thank you for the five star My Plumber Plus review and recommendation!

Phil Reed opted not to leave a text review of My Plumber CA

Myplumber installed my new sink and garbage disposal. It started to leak one month after that. They came back and fixed the leak, under warranty. Then, it started leaking again. This time, they came and fixed it and made me pay for it. Their quality is sub-par and they are not an honest company.

Re: Myplumber installed my ne ... My Plumber CA replied on Thursday, January 21st 2021

Thank you for taking the time to share your feedback, Artur. Providing our customers with top-quality service is our number one priority. I'm sorry we missed the mark here. One of our customer care representatives will be following up to discuss this particular situation and make it right. We will also share this information with our service team. We hope to have another opportunity in the future to assist with your plumbing needs and exceed your expectations!

Franco and his team were fantastic in replacing our main sewer line. His team even helped me move in my heavy sofa at the end of their day, which was above and beyond. I really appreciated it and shows how much they care for their customers.

Re: Franco and his team were ... My Plumber CA replied on Thursday, January 21st 2021

Thank you Tim for your review and kind words about Franco and his team. We'll be sure to pass along the fantastic feedback! Thanks also for mentioning the "above and beyond" service you received! That is exactly what we strive to do with every service call. We are looking forward to serving your plumbing needs in the future!

Corie Proctor had to improvise two times to get a Sloan Flushmate replacement tank for my toilet to fit perfectly. It really did not fit properly
and I thought I was going to have to send it back, but it"s perfect now!
Joe

Re: Corie Proctor had to impr ... My Plumber CA replied on Wednesday, May 13th 2020

Hi Joe, we are glad to hear Corie took such great care of you and your home. We understand the importance of safety in the home while keeping your comfort in mind too. Please reach out with any future home service needs. Thank you!

juliet fernandez opted not to leave a text review of My Plumber CA

Omar was a very respectful and knowledgeable person. He fixed my daughters toilet without any issues! We will be contacting My Plumber again if we have any needs in the future. Will definitely recommend your services to family and friends. Thanks again, Omar!

Re: Omar was a very respectfu ... My Plumber CA replied on Thursday, January 21st 2021

Thank you so much Krystle for making time to share your feedback! We'll be sure to mention your kind words to Omar. Thank you for being a valued repeat customer! We look forward to servicing your needs again in the future.