Greenwood Nursery

Super fast shipping and the plants arrived in perfect condition. Bare root but already showing some tiny leaves. Great prices also. Will definitely order from them again!

Re: Super fast shipping and t ... Greenwood Nursery replied on Friday, October 7th 2022

Thanks for the kind reply

Ordered in October 2020 to be delivered in March 2021. It was May 7th before delivery. It is very frustrating to be told they will ship out multiple times and nothing happens. Their website says stress free but that was not the case. Staff has been nice but having to make changes due to non availability and i had to be the one making calls to get the order taken care of. At one time my order showed as cancelled. I did not recieve any of the gallons ordered. I had to settle for small containers. I was trying to buy local. I am glad it is over.

NEVER AGAIN! Everything about my order was a complete fiasco, including getting my refund. I had to wait for a very long time for my order and when it finally arrived, I found it was shorted quite a bit. Less than half the plants I ordered were included. They said replacements would be another long wait, so I opted for a refund. I waited for that and it never came. I had to be very proactive or I would never have gotten it. I also had to ask for refund of the shipping for the missing plants! THEY REALLY SHOULD HAVE REFUNDED THE ENTIRE ORDER AFTER WHAT HAPPENED.

Horrible customer service. Placed order in March. Slow responses to email, two different ship dates given due to delays. After month, canceled because still no plants or an update on when to expect them.

Coyle Janesville opted not to leave a text review of Greenwood Nursery

I purchased 25 strawberry plugs. They came quickly, all arrived in marvelous condition and cautiously packaged, and I only lost one (through my own fault). Outstanding service and quality, I will be ordering from them again :)

Re: I purchased 25 strawberry ... Greenwood Nursery replied on Friday, October 7th 2022

Thanks for the positive feedback.

Chuck Turner opted not to leave a text review of Greenwood Nursery

Never bought or even be to this location but a good sign of a responsible company is they monitor and respond to poor ratings and acknowledge high ratings. These guys don't appear to do either. Makes me leery.

I had ordered two hidcote lavender plants to be shipped to Pennsylvania during the height of the Covid pandemic. At first I was a little hesitant with my order after receiving an email that stated my order could be changed and delayed. I decided to keep my order and write an email expressing that I really only wanted that one type of plant. I recieved a quick reply that my order would not be changed. At this point I was at least happy my order would be filled. A few weeks later, however, I received a phone call that my order was being shipped. I am very thankful for this personal touch. Greenwood did not charge my card until that point. A few days later I recieved a call from my future mother in law that the plants had arrived. They did not have blooms, but were very healthy. She immediately planted them. Today I got the first picture of their blooms and they are absolutely gorgeous. They were worth the wait of shipping to be able to send such beautiful and healthy plants.

I am surprised at the poor reviews. I had a great experience with Greenwood Nursery. I called them about purchasing a large quantity of dwarf green mondo grass. They gave me a landscaper’s discount since I was purchasing so many. I drove out to them - they had the plants ready for me and loaded them for me as well. The plants are very healthy and the roots are strong. I would definitely recommend them.