About EcholoN
The signpost in the solution range for holistic service management.
Affiliated in 1999, the Group is now one of the major service management providers on the German market. We can draw on a wealth of over 20 years of experience in service management.
Today there is the EcholoN consortium with over 100 active EcholoN supporters in three countries as a strong partner for all companies. Through our nationwide network with high flexibility and customer advice from our specialists, we offer a wide range of services for our customers.
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Services EcholoN Offers
EcholoN offers a range of products and services designed to provide customers with efficient and customer-oriented services, support and customer care. Its modular design enables users to customize their processes without coding and remain update-friendly. The suite includes ticket systems, helpdesks, service desks, customer service systems, field service management solutions, IT service management tools, service management systems, emergency management tools and quality management software. It also features clients for Windows or web-based access as well as mobile apps for Android or iOS devices; service portals for user self-service; UCC reachability solutions; configuration management; data integration; workflow engines; SAP integration; training services; partner integration services; and support services.
- Asset Management
- Help Desk
- Service Management Software
- Software Company
Reviews For EcholoN
Reviews for this business have been aggregated from multiple sources.Based on 15 Reviews
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Romina Bruhn
Tuesday, July 28th 2020
Romina Bruhn opted not to leave a text review of EcholoN Service Management Software - mIT solutions GmbHReport
Alexander Rerinck
Friday, July 10th 2020
(Translated by Google) Just greatReport
(Original)
Einfach Spitze
Robert Bock
Thursday, June 25th 2020
Robert Bock opted not to leave a text review of EcholoN Service Management Software - mIT solutions GmbHReport
Xuxu S
Wednesday, June 10th 2020
Xuxu S opted not to leave a text review of EcholoN Service Management Software - mIT solutions GmbHReport
tibfox (Tibfox)
Tuesday, September 4th 2018
tibfox (Tibfox) opted not to leave a text review of EcholoN Service Management Software - mIT solutions GmbHReport
More About EcholoN
With the EcholoN Enterprise Service Management Suite we offer a comprehensive and efficient solution for the organisation and control of all processes and services in all departments of your company. You can also perfectly integrate partners, customers and suppliers into the respective process. Interfaces enable seamless process coupling to upstream and downstream systems. With its flexible process structure and workflow control, EcholoN software enables a high degree of automation. Process gaps are closed. Established systems such as CRM, ERP, PPS etc. receive a process upgrade and optimisation through the provision of best practices.
The respective EcholoN solutions offer you a step-by-step introduction to a professional system. You can start with a simple ticket system and only change to the next larger edition via a software key. All settings, data, information and workflows remain the same. The provision of the range of functions thus adapts to your needs.
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EcholoN Frequently Asked Questions
Ticket System
Helpdesk
Service Desk
Customer Service
IT Service Management
Service Management
Field Service Management
Emergency Management
Quality Management
On Premise: You want full control over your system and run your service management solution completely in-house.
Cloud based / SaaS: You prefer a cloud solution without burdening your infrastructure and run your service management software in the EcholoN Cloud.
Managed Service: You prefer an all-round carefree package and want to concentrate fully on your processes.
- Business Details Unverified
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Quickborner Strasse 79
Borstel-Hohenraden, Schleswig-Holstein 25494 DE - 04941 0169693
- echolon.de
- EcholoN Service Management - solutions
- EcholoN IT Service Mangement - ITSM
- Field service management software - FSM
- No. of Employees 50
- No. of Locations 3
- Year Founded 1999
