Best Maids

Luisa Rivera opted not to leave a text review of Best Maids

Nicole Niebuhr opted not to leave a text review of Best Maids

They do an amazing job! They are always right on time and the house looks and smells amazing for weeks. You can't tell that I have 2 small boys after they leave!

They have a good customer service. We have dogs and they make sure to check with us about scheduling. We use them weekly, so the house is always clean. Like any cleaning service, it's important to tell them what your expectations are. Every time there was an issue, we communicated with them and they were very responsive.

Excelente servico ...lo recomiendo

2015 A total waste of money. They were supposed to do a spring cleaning. I was very specific about what I wanted done and that they were to be careful not to ruin my stainless steel appliances in the kitchen. Well, they did not even attempt to dust the dressers saying that falls under organizing and costs extra (by the way they did straighten the night stands in one bedroom, I wonder what the difference is). I replied that I did not ask you to organize just clean. they destroyed the finish on my $2000.00 stainless stove. They charged me for folding my laundry and did not fold one item. And let me not forget that they were supposed to be at my house between 2 and 3pm. At 3:20 I called to see where they were and was told they are in front of your house now. That was a lie because I was looking out of my window when I called. At that I was told "Oh, they passed your house and are on the way back. Another lie because my street is only 2 blocks long and no one drove by. When I tried to get the lady to clean the dressers I was told that they did not have time. Is it my fault that you arrived late? These people should not be in business at all and I wonder how they stay in business. Totally UNACCEPTABLE!

UPDATE: They issued a full refund and paid to repair my stove. They asked for a second chance to come back and do the job right. I declined but after not finding another company I liked I gave them a second chance. It was a little better BUT they charged me full price and charged me to fold the laundry again without even folding one item. I called them and asked why they didn't fold and was told the staff could not find the laundry room. LIARS, when the crew walked in the door I took her downstairs and specifically took her to the laundry room and told her to fold. I went to work and my son took over and also took her to the laundry room when she asked where it was. She is a bold face liar like the first crew that came. They changed me $230.00 including the price of folding and had to come back a second time to do it because the lady lied and said she couldn't find the laundry room. Don't hire them unless you are prepared to clean up after them and be over charged. I am not difficult to please but I do expect to get what I pay for. I would gladly pay any price to have the job done right and best maids DOES NOT DO THE JOB RIGHT