Whistle Express Car Wash

chris aylor opted not to leave a text review of Whistle Express Car Wash

Update: my review remains 1 star because there was no resolution.

I went in person to the car wash and left my number with the attendant (who was nice). The manager reached out a couple days later.

I was told I would get tokens/credits for washes, which I was alright with. I said I would be able to pick them up the following week.

I arrive the following Wednesday and am told that the free wash credits were taken back because I did not pick them up in time.... What?? It's free wash credits... why in the world would being there on Wednesday instead of Monday invalidate them?

Needless to say, I haven't had anyone return my calls nor reach out.

They are unprofessional and cheap.

Go to Bluewater a mile down the road. They are newer, cleaner, more professional.

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I am writing a review because after multiple voice-mail left, the managers have not reached back out regarding having been charged 4x for one transaction.

I went for a wash and the card reader/computer was not functioning well. The attendant assisted and called their manager to find out how to resolve it. This required re-running the card but the computer getting the same error.

I was told that if I was charged multiple times that I could call and have it rectified, which was fine by me because I thought it would be smoothe. No one has called me back.

Re: Update: my review remains ... Whistle Express Car Wash replied on Wednesday, October 27th 2021

We are sorry that your experience at Whistle Express didn't quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at [email protected] We hope you were able to take advantage of our free vacuums, free towels, free air fresheners, and free interior cleaning solutions! Again, thank you for your feedback!

Great place to clean up the whip. The only thing I dislike is the drying part. It would be nice if the drying part lasted a little longer.

Valencia Hargrett opted not to leave a text review of Whistle Express Car Wash

Love this place, can I need for the manager or owner to contact me bvb asap.

Re: Love this place, can I n ... Whistle Express Car Wash replied on Tuesday, November 23rd 2021

Hi Boris, I am neither a manager nor the owner, but you can contact me directly at [email protected]

Grease was sprayed all over the s
ide of my car. The one guy said it looked like it can from the tire shine. After they sent us back thur the manager continued to roll his eyes and said it was road tar. Will never go back. Should have known better than to go where they only employ untrained drop outs...... Horrible service and horrendous management

Two years later I just got a response. Wow how terrible is that

Re: Grease was sprayed all ov ... Whistle Express Car Wash replied on Thursday, October 28th 2021

Thank you for sharing your feedback. We're sorry your experience didn't match your expectations or our standards. We promise to do better in the future. We hope you were able to take advantage of our free vacuums, free towels, free air fresheners, and free interior cleaning solutions! Please feel free to reach out to [email protected] with any further comments, concerns, or even suggestions you wish to share. We would love to make things right if you give us another chance.

LANEA BABY opted not to leave a text review of Whistle Express Car Wash

The vacuums aren't strong neither are the blowers. The car wash it self doesn't clean the cars very well.

Re: The vacuums aren't strong ... Whistle Express Car Wash replied on Wednesday, October 27th 2021

Hi Shanel, We're very sorry to hear about your experience at Whistle Express. We take all feedback we are given very seriously. We're always looking for areas we can improve so please reach out to us at [email protected] so we can work with you to make things right.

Brenda Yates opted not to leave a text review of Whistle Express Car Wash

Oscar-Annell Wilson opted not to leave a text review of Whistle Express Car Wash