Since 1921, Western Exterminator has been protecting homes and businesses with customized pest management solutions that focus on prevention, removal, and exclusion—all backed by our customer satisfaction guarantee! Our licensed and state-certified pest specialists live in the neighborhoods they service and are familiar with the pests that plague Santa Maria.
Pest Control
Based on 10 Reviews
Add ReviewThey have been reliable in showing up this year but not in past years. During the peak of CoVid, they stopped coming altogether and then claimed I stopped service and charged me a fee for starting service again AND a higher service visit rate. Scam? I think so.Report
I had been using them for 8 years.
Although I will say the service now is much better and Lamar is the nicest of people - but this stunt pulled by the company has left a bad taste in my mouth and I will keep my eyes open for a different, more honest company for the future.Re: They have been reliable i ... Western Exterminator replied on Tuesday, December 21st 2021Hi Micki Sauer, thank you for taking the time to reach out to us. We would love the opportunity to make things right and will be reaching out to you.
Britney Shamieh opted not to leave a text review of Western ExterminatorReport
Ceasar is always very responsive to meet our specific needs. In addition to regular bug spray service he trapped and removed rats from our attic and built screens and patched holes to prevent rats from returning. Thank you! Ceasar is easy to communicate with and works around our schedule when our backyard isn't busy with kids and dogs. Thank you!ReportRe: Ceasar is always very res ... Western Exterminator replied on Wednesday, December 15th 2021We're pleased to hear that Ceasar is doing a great job! We will pass along your kind words. We thank you for being a loyal customer.
Excellent friendly service from my technician.ReportRe: Excellent friendly servi ... Western Exterminator replied on Thursday, December 9th 2021We love hearing feedback from our satisfied customers. We look forward to continuing to provide excellent service. We appreciate your business!
Florinda Davila opted not to leave a text review of Western ExterminatorReport
Igor Subbotin opted not to leave a text review of Western ExterminatorReport
They effectively spray the exterior of my houseReportRe: They effectively spray th ... Western Exterminator replied on Wednesday, December 8th 2021Hi Jan Hunter, thank you for taking the time to leave your feedback. We appreciate the opportunity you gave us to earn your business.
Very happy with the service.ReportRe: Very happy with the servi ... Western Exterminator replied on Wednesday, December 8th 2021We love hearing feedback from our satisfied customers. We look forward to continuing to provide excellent service. We appreciate your business!
Everything is a 10-step process. In order to get a new service on our existing account, someone has to come out the location they've been to already, and then we have to wait weeks for a quote. Sometimes the quote never comes. Then I'm stuck calling again. Rescheduling again. Then waiting. My contact completely disappears and doesn't respond for weeks. The billing is extremely confusing. I pay my invoices on time and I get overdue balance emails. None of it makes any logical sense. Tried another company, and it was worse. Meh.ReportRe: Everything is a 10-step p ... Western Exterminator replied on Tuesday, December 7th 2021Thank you for taking the time to leave a review. We always aim to deliver a great experience and regret to hear that did not happen. We would love the opportunity to make things right and will be reaching out to you.
Always reliable and excellent.ReportRe: Always reliable and excel ... Western Exterminator replied on Friday, December 3rd 2021Thanks for being a loyal customer. We value your continued business and look forward to continuing to provide top notch service.