15 Verified Reviews
Warby Parker Short Pump
11800 W. Broad St., Suite 1324
Richmond, VA 23233 US
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About Warby Parker Short Pump

Our prescription eyeglasses are crafted from top-tier materials and start at $95, and our advisors are on hand for styling and fit assistance. We also offer sunglasses, progressives, and a variety of contact lenses (including our own brand Scout!).


Location & Directions

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Services We Offer

Eyewear & Opticians

  • Eye Care Center
  • Eyewear & Opticians

Business Details

No. of Employees No. of Locations Year Founded
N/A N/A 2022

Languages

  • English

Hours of Operation

Day Opens Closes
Sunday Open 24 hours!
Monday Open 24 hours!
Tuesday Open 24 hours!
Wednesday Open 24 hours!
Thursday Open 24 hours!
Friday Open 24 hours!
Saturday Open 24 hours!

Media Gallery


Warby Parker Short Pump Reviews
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  • Hilary Cullen
    Hilary Cullen
    01/22/2023

    I really enjoyed my experience at Warby Parker. The staff were so fun and friendly. The gal who helped me was also very patient as I took a long time to pick out a pair of glasses. She never made me feel pressured at all. It was a great experience.

    Re: I really enjoyed my exper ...
    Warby Parker Short Pump replied on Wednesday, January 25th 2023

    We are so glad you had a great experience, Hilary!

    Review source: Google
  • Skip Simpson
    Skip Simpson
    01/22/2023

    Had an eye exam. The first two glass frames shown to me were exactly what I was looking for. Placed my order. Got both pairs of glasses within two weeks. Love them. Great service. Great product.

    Re: Had an eye exam. The firs ...
    Warby Parker Short Pump replied on Tuesday, January 24th 2023

    We are so glad you found some frames you love, Skip!

    Review source: Google
  • Violeta
    Violeta
    01/10/2023

    Violeta opted not to leave a text review of Warby Parker Short Pump

    Review source: Google
  • bill barksdale
    bill barksdale
    12/25/2022

    bill barksdale opted not to leave a text review of Warby Parker Short Pump

    Review source: Google
  • Ashish Govil
    Ashish Govil
    12/17/2022

    Really awesome staff and service

    Re: Really awesome staff and ...
    Warby Parker Short Pump replied on Friday, December 23rd 2022

    Thank you for sharing this feedback, Ashish!

    Review source: Google
  • Selina Pierce
    Selina Pierce
    12/14/2022

    Super friendly staff and affordable cute glasses

    Re: Super friendly staff and ...
    Warby Parker Short Pump replied on Thursday, December 15th 2022

    Thank you for your feedback, Selina!

    Review source: Google
  • Lee K Aaron
    Lee K Aaron
    11/28/2022

    Lets say that we are going on week 7 without any glasses. First prescription was written for reading glasses and not computer (Optometrist admitted mistake) and had to be re-done. These then took over 2 more weeks to receive as they never expedited the service as promised. 2nd pair finally came and were 100% the wrong prescription. Again the optometrist's mistake as he wrote the wrong values on the prescription. So again had a new pair made and was told 4-5 days as they would 'Hot Rush' it. That was the 19th of November and it is now the 28th with no glasses. NEVER AGAIN.... not even an offer of discount or accommodation let alone for the fact that I had to drive back to their store 3 times for this........

    Re: Lets say that we are goin ...
    Warby Parker Short Pump replied on Wednesday, November 30th 2022

    Hi — thank you for taking the time to share this feedback with us. We are so sorry to hear about the trouble you have had with your order and we will be sure to share this feedback with our team. If you need any help tracking your order, please email [email protected] We would be happy to help from there.

    Review source: Google
  • Chad Tee
    Chad Tee
    07/23/2022

    Great staff very helpful and excellent customer service. 2 stars for shipping its been over 2 weeks and my prescription glasses has not arrived.

    Review source: Google
  • Nadine Bouchlih
    Nadine Bouchlih
    02/23/2022

    Nadine Bouchlih opted not to leave a text review of Warby Parker Short Pump

    Review source: Google
  • ilmari batlle
    ilmari batlle
    02/10/2022

    ilmari batlle opted not to leave a text review of Warby Parker Short Pump

    Review source: Google
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