Vyve Broadband

check your bill for fradulent charges Check your monthly bill. My services were automatically transferred to this company from Frontier. I reviewed my monthly bill and I have been paying $42 per month since September 2023 for cable that I don't have. When calling customer service, they advised me that they have a policy that no statements are adjusted beyond 30 days. I was advised that their policies are available on their website and are published once yearly on a statement which was changed to August this year. Prior to the change, it was printed on their April statement. Considering my services began September 2023 and they changed the month which this policy is posted to August this year, I never received a statement with this policy published nor did I receive these policies when their company took over the internet services. So, beware of fraudulent charges for services you may not be receiving.