Vivint

Customer support is awful and they only want to sell you more and more stuff.

Horrible Experience!! I do NOT recommend, still trying to cancel and they are saying I have to pay an extremely expensive fee to cancel after this like whole month process of trying to cancel and being on the phone for hours.

T T opted not to leave a text review of Vivint

Benson Kim opted not to leave a text review of Vivint

Went wrong years ago dealing with these guys.. Only signed up for a friend who was working with them. Have cancelled now 2x dealing with people in India who barely speak English and cannot follow directions. I am now reporting them for Fraud to American Express and will be reporting them. Terrible company ... Look into other options and there are many.

Ty Christensen opted not to leave a text review of Vivint

Avoid this predatory company, Vivint! Would be negative stars if allowed.

They did a partial install and the system has never been operational for 3 months and counting. They charge all the fees upfront and won't give me a refund saying I am outside the 3 days window for refunds.

I've spent countless hours on the phone with the overseas call center people with zero resolution. Run away from Vivent as fast as you possibly can.

The absolute worst company I've ever dealt with! They were unable to provide my home with reliable signal and service. I asked them to cancel within their three days period and I was refused. I got the run around. Then about a week later service still wasn't working right and they sent out two technicians to install something they call bridges to help with signal , it didn't work. One of the technicians was a supervisor supposedly. I have a video of him sleeping and snoring in my living room.
Then another week or so later they finally say they need to send a tech out to verify singal, there have been three at this point. They say they have no one available until September. Then finally I get a call and they send someone on August 24 who removes all the equipment and now here it is September 29 and I find out they never cancelled my service and I'm still being billed. Also they didn't credit the equipment finance company fortiva back for the equipment that I don't own cause Vivint took it back so I'm also getting bills from them. Now here it is Sept 30 an ive been on the phone for two hours so far and nothing is done still. I will be contacting a lawyer and I advise any of you thinking about this company to RUN AWAY FAST.
I also have a video of their tech leaving my home with all their equipment.

Very professional and very knowledgeable! Good job!

I rather have no job then work for this company