United Structural Systems

Steve Ridge opted not to leave a text review of United Structural Systems

We used USS to do some waterproofing and wall stabilization in our basement. I've always heard of USS, but we've never had a need to use them. This issue popped up in our basement where we were getting water through the block and some of the walls were starting to bow in.

We got several quotes for this work and decided to use USS on the job. Chris was great to deal with during the estimation process and he was really patient with us. He answered every question we had and then some. They're a local company, guarantee their work for life, and include a non-transferrable warranty.

We were a little nervous when the crew showed up and work began. However, we couldn't have been more happy with Jason and his crew that did the work. They communicated, showed up when they said they would, performed quality work, cleaned up after each day, and followed up with me at the end of each day to see if I had any questions. Once the project was finished, we reviewed every aspect of the work and Jason wanted to make sure I was happy with everything. Jason and the crew left the jobsite that day after doing a full cleanup and even locked up our doors.

I was shocked with how much customer service was given to us. In Jason's words, he wanted to treat our home like he would his own home. That meant a lot to us.

We would not hesitate to use USS again in the future or recommend them to anyone!

Came out even though it was raining cats and dogs. Had problem fixed in about 30 minutes.

Ben with USS was so friendly and knowledgeable. He was able to give me suggestions on how to keep moisture out of my crawl space and I really felt like he was honest and reliable. Would certainly recommend this company.

wonderful experience, thank you USS team of Roger, Jackson and Chance.

From recommendation and estimation to installation, USS was a pleasure to deal with. Richard and team installed foundation supports for my elevated porch to address sinking issues. They were very professional and good at answering my questions. The work was done well and everything was neat when they left. I had a good experience and feel like I received great service and a good price for high quality work.

Chad Kues came to our home and was honest and transparent with what he found in inspecting our basement. His experience came through in our discussion. Truly a professional.

We put off our sinking concrete concerns for years because we were worried the cost would be too much. I'm so glad I finally called USS! Jason quickly came out to inspect and give us an estimate. He explained everything and gave us different options. The cost was much less than anticipated. The ladies I spoke with on the phone and via email were very accommodating with our schedule. Evan performed the repairs and was extremely friendly and professional. I highly recommend USS and wouldn't hesitate to call them again.

My home was built in 2007. The front porch is 6'x21', concrete floor inside a brick wall about five feet above ground level. I noticed in October that the concrete was sagging below the top of the brick surround. I contacted USS and Jason came by to give me an estimate. I then set up an appointment to have them pump poly under the concrete to raise it back up into the original position. Evan Dennison did the actual work. Before he started he told me exactly what to expect. He was dead on. Evan was very professional and cleaned up after he finished. I highly recommend USS if you have sagging concrete and if Evan does the work it will be done right.

Aaron Wolfe was great in the sales process. Matthew Bell, Cameron Cox, and Devin Morris all were extremely professional and did great work