Tropic Moving

Kylee Renee Richardson opted not to leave a text review of Tropic Moving

Dan and crew made my move so easy

Re: Dan and crew made my move ... Tropic Moving replied on Thursday, April 29th 2021

Thanks for taking the time to leave us a review, Mike!

Tropic moving did such a great job with my move. They go above and beyond and Im so grateful for it! Professional, timely, and knowledgeable.

Re: Tropic moving did such a ... Tropic Moving replied on Monday, October 18th 2021

Thank you for trusting us for your move!

Ashlyn Riebel opted not to leave a text review of Tropic Moving

Xavier Alf opted not to leave a text review of Tropic Moving

We work with Daniel and his crew all the time, they are our go-to moving company and they always do a fantastic job! They are quick to respond whenever we need them and always take good care of our customer's belongings. Thanks for your help guys!

Re: We work with Daniel and h ... Tropic Moving replied on Thursday, August 12th 2021

Thanks for taking the time to write us a review, Ray. We are always happy to help. We will see you guys on the next one!

Great experience. Professional, safe and fast. Keegan and D'Jon were above expectations. Thank you guys

Re: Great experience. Profess ... Tropic Moving replied on Monday, May 10th 2021

Thank you for taking the time to share a review. Professional, safe and fast is what Tropic Moving strives for on every move. We're glad you had a great experience with our crew!

I strongly DO NOT recommend Tropic Moving. The unprofessionalism from start to finish was appalling. What is even more disappointing is the lack of response by the owner, Dan and refusal to hold his movers accountable.

At our sold property, two of the movers stood around chatting off and on the entire time. My husband observed them chatting in the back of the truck for over 20 minutes. This continued at our new home to the point I finally called Dan to complain. In addition, they were bringing boxes into the house that were marked for the garage. Marked kitchen boxes were in bedrooms. He did not apologize for their behavior. He apparently did call to urge them to focus because they did step up the pace. However, one of our reasons for hiring movers was due to my husband being a senior and both of us recovering from back surgery. I had to be on my feet the entire day making sure they were doing what they were paid to do. As a result, I filed a claim to refund two hours of the extensive time over the estimate (3 hours). My estimate was $1100-1200 and the final bill was $1585. This claim was denied.

Both of my beds were damaged. The spare bed was broken as one of the movers attempted to take this very heavy, king bed apart. The leg was broken off. My platform bed was missing the dowel rods since they lost them. I have two more damaged items but found them after their 7 day claim's period. A handicapped shower chair was in the garage storage and the other was a coffee table that we found broken when moving to a new location in our home. My spare bedroom door and facing were also damaged.

Six damaged items and three sub par movers who spent a lot of time socializing. Not to mention the lack of care in taking apart and putting back together our furniture. In all fairness, the beds, door and door facing were repaired by their furniture repair man. However, had the crew been more careful none of these items would have needed repairing. I also still have two more damaged items that will not be repaired or replaced.

In addition, a box of expensive garage organizing units is missing. This claim was also denied.

As the owner of the business, he should have done the right thing and compensated us for the lost time. He also underestimated the move and our family and friends took six truck loads before the movers came. The truck still had items that wouldn't fit in the truck. Had we not moved six truck loads ahead of time we would not have vacated our sold property on time. We actually required much less to be moved than at the time of Dan's estimate.

Word of mouth is everything in business. I would not recommend this company to scoot a piece of furniture across the floor.

Re: I strongly DO NOT recomme ... Tropic Moving replied on Tuesday, September 21st 2021

Kim, We are sorry you had a poor experience with our team. There are certain factors that can affect the time of a move and sometimes cause it to take longer than anticipated such as taking apart and putting back together furniture, oversized items, stairs etc. Our pricing is typically based on an hourly rate for the total labor needed to complete the moving service. We do appreciate you giving us an opportunity to resolve everything through our claims process and I'm glad our furniture repair professional was able to successfully repair the damaged items that were submitted for a claim.

Dan and his team are AWESOME! Our house was newly painted and there are stairs so we expected some marks and nicks on the walls but they did a fantastic job - not one mark on the walls! They even put our bed back together which we weren't expecting. I would (and do) recommend Tropic Moving to anyone who needs a great moving team and experience. Thanks again Dan!

Re: Dan and his team are AWES ... Tropic Moving replied on Thursday, April 29th 2021

Kelly, Thanks for having us out out to help with your move. We're glad you had a great experience and we look forward to helping you and your clients in the future!

We had another moving company SULLIVAN's booked 3 months in advance. I was in constant contact with them. Short story, they canceled the day they were suppose to show up ?
Tropic's Moving Company's name was given to me by our Realtor, Barb Schrluff. Tropic's is a 5 star business. They saved our closing by showing up right away. Packing several big precious antique's along with all of our mostly new furniture. They left it all wrapped since it's in storage to be moved again.
The four men, including Dan the owner, are such gentleman. They treated all of our furnishings with care.
Their price was better than reasonable!!
Thanks Dan, Chris and two others for turning our nightmare into the best experience we've ever had moving....and that alone has a lot to say about you and your company!
You'll be hearing from us in the future!

Mollie and Bob Coe
Cocoa Beach FL

Re: We had another moving com ... Tropic Moving replied on Thursday, April 29th 2021

We're glad we were able to help on short notice to help alleviate the situation you were facing. We look forward to helping again when its time to move out of storage!