Tracy Mazda

Tracy Mazda staff is very professional, friendly, and honest. We worked with Fritz and had a great experience.

We recently purchased our vehicle from Tracy Mazda. The negotiation was done mostly via text with our salesman, Reshad, and it was easy to communicate with him. Once we agreed on a price, we drove 90 minutes to the dealership to complete the deal. Rashad was very helpful and accommodating throughout the process and made it easy. Even finance was quick and easy, which was appreciated since we had a 90 minutes drive back home. I found everyone that we interacted with to be genuinely friendly and helpful. We also appreciated the assistance from Fritz, one of the other sales staff, who was there to support Reshad while he tended to another customer. Overall, it was a low pressure, friendly purchase experience.

I recently purchased a Mazda CX5 and have nothing but good things to say about this dealership. For starters, I checked out some vehicles at other local Mazda dealerships and was not pleased with the service. However, from the start to finish of the buying process with Tracy Mazda we had an amazing experience. I would specifically like to show gratitude towards both Fritz and Josh as they demonstrated patience, product knowledge, and provided a welcoming environment allowing me to feel comfortable buying my first new car. I would definitely recommend this dealership and am so excited to be a Mazda owner.

Love my new Cx50 Hybrid! 💕 Fritz was very friendly an also very knowledgeable he explained all of the cool features of the car .I had a very good experience Fritz was very professional, A very fine young man. I would recommend this dealership to every one who's looking for Mazda.

Sales rep failed to gave us final interest rate numbers. Finance manager tried to pull a fast one on us by telling us how we can save money getting the service plan by lower our interest rate. But what he really did was jack up the interest rate and tell us he can lower it (to what our interest rate would be anyways) if we sign up for the service plan. YMMV be wary of the finance manager and just say no to service plan they offer.

We bought a CX-5 and a CX-50 yesterday. Great experience! The sales person, Reshad, who helped us was very helpful and friendly. He made the process easy and fun. The Sales Manager, Milton, also made us feel at home. Vasek, the General Manager, actually did the finance paperwork with us. Really appreciated his attention and friendly manner. All and all, we highly recommend buying your next car here. 5 Stars!

I inquired about a Mazda online and was still shopping around over 3 weeks span there dealers had been calling me texting me and even left a rude message saying I inquired last year which was a month ago this is 1/31 !! And he would like to know what we really are doing here !!! How rude and unprofessional then continued to text me Rashad please stop calling and texting I don’t even want the car anymore at this point

We had a terrific experience with our recent CX-50 purchase at Tracy Mazda. Our Sales Consultant Ernie did a great job in the process and his knowledge of the vehicle and follow-up was white glove all the way. The team at Tracy Mazda showed they are committed to making sure their customers are given level 10 care and service.

Don’t waste your time or put yourself in a situation to let Tracy Mazda discriminate against you.

A very awkward and blind sighting experience. But the biggest problem was being bombarded by the manager rushing out and saying he didn't know about the arrangement, asking if it was discussed days before when in actuality, it was just discussed within the past couple of hours and approved by the manger.

It seemed as if the manager was looking for any reason to not allow this test drive to happen, and I strongly believe that was based on a discriminatory premise as there was no concern/guardrails/policy communicated over the phone or in person. No attempts to remedy the situation.

Its 5 years later, I live 2000 miles away and I still get junk mail from Tracy Mazda every week.

I have requested this stop multiple times, all are ignored.