Tracy Hyundai

Quality of their customer service is the worst I've ever come across. Do not go there for any reason!

Re: Quality of their customer ... Tracy Hyundai replied on Sunday, November 14th 2021

Hi Rick I'm the owner of Platinum Hyundai and we obviously didn't live up to your expectations. Would like to know why so I can improve our processes. Respectfully, Tony Pappas

good service

Re: good service ... Tracy Hyundai replied on Sunday, December 19th 2021

Carlos, we are grateful for your loyalty! Thank you for your business and kind feedback.

Went to take my car in for an instant cash offer, process was smooth and everything went well. Great customer service. Thank you to Hunter and rest of staff that helped me.

Re: Went to take my car in fo ... Tracy Hyundai replied on Sunday, December 19th 2021

This is what we like to hear Ashley! Thank you so much for you feedback, business and loyalty! We look forward to serving your future auto needs!

I highly recommend Platinum Hyundai staff is very welcoming and there to help you to find the car that you and always ready to help you with any maintenance on your car.

Re: I highly recommend Platin ... Tracy Hyundai replied on Tuesday, May 25th 2021

Hi George! Thank you for the 5-star rating, we greatly appreciate it. We are glad to serve you! Have a great day ahead!

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Another great visit to the service department. Thank you to Brian and crew for always giving excellent service! Your attention and professionalism is always outstanding!

Re: Another great visit to th ... Tracy Hyundai replied on Wednesday, August 18th 2021

Laura thank you so much! We are here to help you with all your service needs in the future.

Scale from 1 to 5 they all deserve a 20.
Vary High respect for all Workers @ Premier Hyundai of Tracy,
From the the manager Brian who always has a smile on his face and will greet everyone coming in to Hyundai and making sure that everyone coming in will be waited on with little wait time, to the Service Adviser who takes care of you, and makes sure every t is crossed and every I is doted. to the people working on the cars, washer of the cars or the person on the other side of the counter taking your payment. They are all up beat happy, taking pride in where they work.
My Adviser was Mikki, he went above and beyond when taking car in to get it looked at. He found the problem, confirming with the mcaniches. Ordering the parts and fixing the car. I would refer them over anyone else. (and have) for Hyundai owners. All I can say is thank you for the best service I have had from a car dealership.
Terry

Re: Scale from 1 to 5 they al ... Tracy Hyundai replied on Sunday, December 19th 2021

We are grateful for your loyalty! Thank you for your business and kind feedback!

Excellent Service.....Thank-You Victor!!

Re: Excellent Service.....Tha ... Tracy Hyundai replied on Tuesday, October 26th 2021

Thank you for an excellent review, Bernard! Stay safe always!