TownePlace Suites Medford

I've had such a great stay I'm still there: leaving soon to go to another hotel I just hope it matches this service. Sandra the cook on Monday- Friday is amazing, so polite; made me feel like a vip! Guest Services top-notch one and all! Thank you so much.

Jessica Hustle opted not to leave a text review of TownePlace Suites Medford

Jason opted not to leave a text review of TownePlace Suites Medford

Little bit of an older hotel that could use some updating; i.e. TV/Entertainment, Bathroom. Also, for some reason there wasn't any coffee in the room. I would recommend paying a little bit more to stay at the Springhill Suites or Fairfield Inn, which are very close and nicer.

So far the most pleasant staffs I've had the pleasure to encounter with here in Medford. And I have been with 3 other hotels around this area. I have stayed at other Marriott international hotel chains growing up, the manager and staff has uphold that professionalism and hospitality. Due to Covid things are different but it is always comforting to stay where everyone still wears a smile after having a tiring day.

Re: So far the most pleasant ... TownePlace Suites Medford replied on Monday, October 11th 2021

Thank you for your review Belle.

We stay here in July 2021 while we were doing our annual anniversary trip. We were road-tripping through Oregon and Northern California. The front staff was fabulous! They made us feel welcomed and quickly checked us in. The room was clean, spacious and comfortable. The hotel is within walking distance to several restaurants and stores. The front staff suggested a great local restaurant for us to celebrate our anniversary (which we do everyday of our trip) and even delivered an anniversary to our room. That kind of service is rare... and we are forever grateful. I wish I had written down the names of the staff that was working that afternoon/evening when we checked in! Thank you to the two gentlemen and the lady manager the provided us with such great service!

Thank you so much for all that you do. And thank you front desk staff for helping me figure out the billing to my company and not to me!

Appreciated the quick check-in and response by the staff!

Stayed long term, staff is very friendly and helpful,

Needed to stay one night to pick up our dog.