Towneplace Suites Baltimore Bwi Airport

Steve Kim opted not to leave a text review of Marriott: TownePlace Suites Baltimore BWI Airport

Steve Kim opted not to leave a text review of Towneplace Suites Baltimore Bwi Airport

Booked a room for one night on July 2 - hoping for a clean place for my family of four to sleep before early travel from BWI the next morning. This property fell short of expectations.||||Check in lacked hospitality. There was no Front Desk agent at the desk when we walked in to the lobby. One came out when he heard our voices in the lobby. No greeting - he just asked for my name and to validate the last four digits of my credit card for the booking. Didn't check my ID before handing my keys over.||||We were given an accessible, pet friendly room on the first floor, even though none of us require accessibility options, and were not traveling with any pets. As soon as we opened the door, my husband commented that the room smelled like a kennel. You could definitely tell that previous guests had stayed with their pets in the room. If you have respiratory issues I recommend avoiding any of the pet friendly rooms at this location - the smell was so overpowering that it was hard to breathe and sleep comfortably. ||||Save for when I was sleeping, I wore my flip flops the entire time I was in the room. The carpet carried the pet urine smell, particularly in the main area. There was a scent of carpet cleaner overlaying the stench, hinting that they may have tried clean the carpet -- lots of foreign substances on the floor that I did not want touching my bare feet.||||Last, the accessible room was not a good option for a family traveling with two kids 7 and under. The bathroom layout does not include a walled in shower or bathtub. The shower has a chair for mobility impaired guests. However, this makes it so the entire bathroom floor gets wet when you use it, making it very very easy to slip and fall. Our youngest slipped and fell when he was making his way out of the bathroom. Thankfully he was walking slowly -- but had he been running, he could have experienced a bad fall. ||||The one star is for the location -- we could not get out of there fast enough, and left for the airport at 4:30 in the morning. The property is a 10 minute drive to BWI.

Booked a room for one night on July 2 - hoping for a clean place for my family of four to sleep before early travel from BWI the next morning. This property fell short of expectations.||||Check in lacked hospitality. There was no Front Desk agent at the desk when we walked in to the lobby. One came out when he heard our voices in the lobby. No greeting - he just asked for my name and to validate the last four digits of my credit card for the booking. Didn't check my ID before handing my keys over.||||We were given an accessible, pet friendly room on the first floor, even though none of us require accessibility options, and were not traveling with any pets. As soon as we opened the door, my husband commented that the room smelled like a kennel. You could definitely tell that previous guests had stayed with their pets in the room. If you have respiratory issues I recommend avoiding any of the pet friendly rooms at this location - the smell was so overpowering that it was hard to breathe and sleep comfortably. ||||Save for when I was sleeping, I wore my flip flops the entire time I was in the room. The carpet carried the pet urine smell, particularly in the main area. There was a scent of carpet cleaner overlaying the stench, hinting that they may have tried clean the carpet -- lots of foreign substances on the floor that I did not want touching my bare feet.||||Last, the accessible room was not a good option for a family traveling with two kids 7 and under. The bathroom layout does not include a walled in shower or bathtub. The shower has a chair for mobility impaired guests. However, this makes it so the entire bathroom floor gets wet when you use it, making it very very easy to slip and fall. Our youngest slipped and fell when he was making his way out of the bathroom. Thankfully he was walking slowly -- but had he been running, he could have experienced a bad fall. ||||The one star is for the location -- we could not get out of there fast enough, and left for the airport at 4:30 in the morning. The property is a 10 minute drive to BWI.

Frank Urrutia opted not to leave a text review of Marriott: TownePlace Suites Baltimore BWI Airport

Frank Urrutia opted not to leave a text review of Towneplace Suites Baltimore Bwi Airport

Suite was very nice. I enjoyed my visit. My only comment would be that you can hear your neighbors overhead walking and running. Would visit again.

Great hot breakfast, extremely welcoming staff, will be coming back. We booked the hotel last minute for a family emergency. The hotel was dog friendly, so welcoming, and had all sorts of amenities that we didn't know we needed. Thanks for taking such great care of us, last minute!

Neat place - nice breakfast. For the price I paid, this place offered much more. There are other high-end places that may offer more but I would choose this place over them any day.

Alex Mittleman opted not to leave a text review of Marriot Towneplace Suites Baltimore BWI Airport