Toro Road Runners Berkeley

Thank you Juan he was great he pulled up right away and I was able to get home after my car had suddenly stopped working.

Thank you to Juan and his service he was fast and efficient really saved my day.

We had a really terrible experience with the tow service today. We called and scheduled a towing service that was set to be between 11 am-12 pm. We called at 12:10 pm again to ask about the possibility of a refund if we cancel the service, we were told that there would be no refund and we would be charged for a service we did not receive so we decided not to cancel and go ahead with the tow. Right after we got off the phone you charged us the price. At 12:40 we called again as there was still no tow car in sight and we were told that we cancelled the service although we decided and told not to cancel it earlier and to make it worse we were told that a driver did come and called us and texted the business that we were not there which is a complete lie as we were there the whole time and no tow car came and I received no calls..

Brandon Rios opted not to leave a text review of Toro Road Runners Berkeley

I have to say when my car broke down me henna came true like a champ good good good service he can get my car

James was very quick to arrive. Very great service. Thanks again

Great service from Guy. He arrived at the estimated time was efficient and friendly

They were pleasant at first, but then were more than an hour late and never communicated accurately with me. They took down addresses wrong, took 30 minutes to get me 2 miles, and charged me without asking me or telling me the cost. When I called for explanation and help, I was hung up on numerous times by people who told me conflicting stories and said they didn't have any way to help me. If they sent me a tow truck, shouldn't they have more information about what happened and why? They take no ownership of their work and it is evident that they don't care about their customers. I would NEVER call these people or work with them again.

Guy was on time, professional and helped in time of need.

Was driving up tunnel road towards highway 13 when a van cut me off and my car ended up stuck against the guard railing on the side of a hill, the professionals at Toro gave me a great price and helped put my front fender back on my car (which was still drivable), Guy and his associate saved my car, they are absolutely amazing