Tom Williams Collision Center

Friendly and knowledgeable service.

Good customer service

Took my mini for repair to their shop, and took them two weeks to repair. When they were finally done with the repairs, they gave my car back with a broken windshield, which they couldn't believe they broke untill they saw the insurance pictures. To this day I haven't haven't been refunded for the windshield. Also, the so called repairs they did on my car were not even finished. They failed to send me some parts that were missing on my front bumper. I've been trying to reach the manager for the past month in regards to the missing bumper parts and the quote of my windshield, but it seems like he cares more for other customers, perhaps the ones who come in with a BMW m3 or m5. Their call back system is either broken, or the manager simply does not care if you don't meet his standards for a top tier customer. I would strongly suggest you avoid this shop, it's nothing but a future head ache.

Very unprofessional call back service had my wife's car for a week to
Diagnose the coolant system come to find out there not qualified and or certified with BMW CARS !!!!????????