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Thomas Subaru

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About Thomas Subaru

Visit Thomas Subaru for a variety of new and used cars by Subaru, serving Cumberland, Maryland. Our Bedford, Frostburg and Keyser area Subaru dealership is ready to assist you!

Location & Directions for Thomas Subaru

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10325 Mt. Savage Rd , Cumberland , MD 21502
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  • Car Dealership
4.5 Out of 5.0

Reviews For Thomas Subaru

Reviews for this business have been aggregated from multiple sources.

Based on 115 Reviews

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Brian S
Review source: Google Brian S Saturday, March 22nd 2025
This Service Department is hysterically bad. We had a 2014 Legacy die on I-68 on January 26th. I found this dealership online so we could have it towed there for repair. We couldn’t get them to call us back until February 6th when they told us it needed a new transmission. Good job reading the codes by the way.
On February 14th we purchased a new vehicle from THIS dealership. They even took the Legacy as a trade in for a few hundred bucks and we drove away. The sales department was really good by the way. It’s a shame they are associated with such incompetence.
Last night, March 21st, they called us to ask if we were going to replace the transmission. Just to review, THAT WAS EIGHT WEEKS AGO. And they have the title.
WOW! Stay as far away from this service department as possible.
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Rob
Review source: Google Rob Wednesday, March 5th 2025
Working with Nate was an exceptional experience. It was one of the most straightforward car-buying experiences I’ve ever had. Nate was incredibly knowledgeable and offered me all the available options without any pressure to make a purchase I wasn’t ready for. I ended up buying a WRX and will definitely be returning for my next car.
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Tim K
Review source: Google Tim K Thursday, February 6th 2025
Friendly and straightforward staff, sad thing wouldn't even known if didn't get treated so bad at Chevy dealership.
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Samantha Jones
Review source: Google Samantha Jones Wednesday, January 29th 2025
Trevor Green is the best. Never have I met someone so knowledge and competent in his sales. Made my purchase easy and quick.
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Sarah Duvall
Review source: Google Sarah Duvall Thursday, January 9th 2025
DJ is a seasoned salesperson in that he knew his product, was very efficient, he was personable and funny, and made the car buying process fast and easy. We really enjoyed working with him. Thank you, DJ!
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Benjamin Smith
Review source: Google Benjamin Smith Wednesday, December 4th 2024
I ran out of gas and drifted into this dealership. The service department was so kind and helpful. They were able to provide 1+ gallons of gas to get me back on the road to the local gas station. They generously did not charge me. Thank you service department! Happy Holidays!
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mike schmitt
Review source: Google mike schmitt Wednesday, November 27th 2024
Just bought a brand new 2025 subaru legacy 1500 down and 3hr drove off in a brand new car. Ask for Nate Hoffman
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Ernest Rhymer
Review source: Google Ernest Rhymer Friday, November 22nd 2024
Plenty of Parking
Workers very
Helpful
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William Hubbard
Review source: Google William Hubbard Thursday, October 31st 2024
William Hubbard opted not to leave a text review of Thomas Subaru
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Tia Ott
Review source: Google Tia Ott Tuesday, October 22nd 2024
Tia Ott opted not to leave a text review of Thomas Subaru
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