The Twin Home Experts
9375 E Shea Blvd Ste 100
Scottsdale, AZ 85260 US
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Call Now: 1-844-502-0940
About The Twin Home Experts
The Twin Home Experts
Location & DirectionsGet Directions
Services We Offer
Water Damage Restoration
|No. of Employees||No. of Locations||Year Founded|
Hours of Operation
|Sunday||Open 24 hours!|
|Monday||Open 24 hours!|
|Tuesday||Open 24 hours!|
|Wednesday||Open 24 hours!|
|Thursday||Open 24 hours!|
|Friday||Open 24 hours!|
|Saturday||Open 24 hours!|
Detailed Business Description
For more than three decades, Jim and Dave Schuelke have been providing fast, reliable service to homes and businesses in the Scottsdale & Phoenix areas. Twin Home Restoration was founded by David Schuelke Sr., who taught the twins to â€œprovide a great customer experience every time and you'll have customers for life.â€ Call us 24/7!
The Twin Home Experts ReviewsLEAVE REVIEW FOR BUSINESS
This job was started in June 2021 it is now April 2022 I am still dealing with problems Run as fast as you can this company and the people are very unprofessional here’s pictures of mess they left as finished I have hired a drywall a plumber and the guy that put in my counter tops to clean up chalking job this what they left as a quality fished job
Had to get a mold inspection. Twin Home Experts was great! They answered their phone immediately and sent someone very next day during a good time frame for me. Dan Cole was professional, timely, friendly, and listened to me.. and also explained things to me. It did not take as long as I thought and I will definitely refer him and this company to others! 5 STAR!!!
If you are remodeling, do yourself a favor and Hire Twin Home Experts. We are remodeling our bathroom but wanted to save a few dollars and do as much of the work ourselves. We identified the shower floor as something we didn't know how to do to ensure the water drained properly and because we want a zero barrier walk in shower. Chad and his crew are doing the floor and some minor plumbing. Not only did he do what we paid him to do but he gave me a step by step walkthrough how to do the parts I am doing myself. He and his crew are very knowledgeable, very easy going and all around good guys! The work is outstanding quality!
I cannot say enough good things about Cody and his expertise. He was sent to my home by The Twin Home Experts. My water bill had quadrupled and I called the City guy out who told me that water was escaping from an unknown source in my sprinkler system. I then called a well known sprinkler service out to assess the issue and was told that as they could not find where the leak was coming from they would need to "replace the main line from the shut-off valve and reroute my sprinkler source" at a cost of $550.00. I then call The Twin Home Experts, who sent Cody. Within minutes of Cody arriving, he found that our sprinkler intake valve had been left on by accident, which was the cause of the "water leak." All he had to do was turn it off and "problem solved." Both my husband and I are elderly and on fixed incomes and as it only took Cody a few minutes to find the problem and turn off the intake valve he did not charge us for the visit. Bless you Cody for both your expertise and kindness! The Twin Home Experts is fortunate to have a service technician like you and The Twin Home Experts may be assured that their company is the one I will call for any plumbing issues in future.
The Twin Home Experts did an exceptional job with fixing a clogged drain that two other plumbing companies were unable to fix. Cody was an amazing technician that was on-time and very knowledgeable. He made sure that we understood what he was doing to fix the issue and was very honest with his assessment of the situation. He was very invested in helping to fix the issue while keeping costs affordable. Cody definitely went the extra mile when it came to the quality of service that you won't see from other technicians. We will absolutely be calling The Twin Home Experts and Cody again if we encounter any future plumbing issues.
Twin Home Experts recently completed a bathroom renovation for me. From the first meeting, as we decided on the look and feel of the new bathroom through the demolition, installation and to the final invoicing, EVERYTHING was handled with great professionalism and expertise. I highly recommend working with Twin Homes Experts. Great staff all around!
Twin Home experts remodeled our master bathroom. They are not a company to just slap stuff together. They carefully deconstructed and over performed in remodeling. They walked us through each phase, ensuring we understood our choices, and provided us great recommendations. Their team is extremely respectful to us, truly defining customer service. They were respectful while in our home and did a great job in cleaning up each day. I couldn't have had a better company to perform an amazing job as they did.
I would give Twin Home Experts MORE than the five stars for the workmanship on our new shower install. They removed a garden tub and old shower in the master bath and replaced it with a beautiful walk-in shower. Chad and Chris were punctual, easy to work with, and kept the work area clean throughout the entire process.
In my opinion, the company's willingness to keep us updated and reach out to us when necessary would earn zero stars. The initial bid was done December 11. At that time we were told that we would receive an install date right after the holidays. That never happened so I called after several weeks. To make a very long story shorter, I had to call multiple times before construction finally began on Monday, January 31. I did not mind the delay at all, but we felt they should have kept us informed.
The job was 99% done, but couldn't be completed because of a missing piece of glass. Chad told us about it, and told me they would be in touch the following week. Again, no communication from Twin Home, so I had to do the calling. I was told they would be here one specific morning and they never showed and never called, so after waiting for more than three hours, once again, I had to call. In the company's defense, my calls were always returned, but it was truly frustrating that I had to initiate all the contacts.
The job is finally complete and looks wonderful, and you can bet they are willing to contact us NOW for final payment! Interesting. In summary, we are happy with the end result, but I suggest Twin Home works on communicating with customers. It just shouldn't be that difficult and would be the "cherry" on top of their excellent remodel and plumbing skills.