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The Ritz-Carlton Orlando, Grande Lakes

4.5
Based on 370 Reviews
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(407) 206-2400
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About The Ritz-Carlton Orlando, Grande Lakes

From a relaxing golf getaways to our unique children's programs, the Ritz-Carlton Orlando Grande Lakes offers the exceptional amenities and outstanding service that hotel guests across the country have come to expect when they hear the name Ritz-Carlton.

Location & Directions for The Ritz-Carlton Orlando, Grande Lakes

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4012 Central Florida Pkwy, Orlando, FL 32837
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Services The Ritz-Carlton Orlando, Grande Lakes Offers

Guest Room Features & Amenities

• Private balconies
• Marble baths with two sinks
• Separate bathtub and shower
• Lighted makeup mirror, hair dryer and scale
• European toiletries
• Plush terry robes and slippers
• Computer and fax connections
• Wireless Internet access and high-speed data port connection
• Multi-line telephones with voice mail from all of our resort guest rooms
• 37-inch HD LCD television
• iPod Dock
• In-room safe
• Barrier-free access
• Twice-daily maid service
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Property Features & Amenities

• 40,000-square-foot spa with 40 treatment rooms featuring citrus-inspired treatments, private lap pool, wellness center, spa café, and boutique
• 18-hole Greg Norman-signature golf course featuring the optional Ritz-Carlton Golf Caddie Concierge program
• Adventure Experiences features a fishing school and private guided Eco-Tours on Shingle Creek, the headwaters to the Florida Everglades
• 50,000 square feet of flexible indoor meeting space and over 70,000 square feet of outdoor event space with an additional 100,800 square feet of indoor meeting space available at our Florida resort
• A total of 11 fine dining options available at Grande Lakes Orlando
• Poolside cabanas with personal concierge service

4.5 Out of 5.0

Reviews For The Ritz-Carlton Orlando, Grande Lakes

Reviews for this business have been aggregated from multiple sources.

Based on 370 Reviews

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Nakita Jenkins
Review source: Google Nakita Jenkins Monday, April 28th 2025
Nakita Jenkins opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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Alex Tosetto
Review source: Google Alex Tosetto Monday, April 28th 2025
I am writing to formally express my extreme disappointment and frustration regarding my recent stay at your property.

I arrived at the hotel promptly at 1:30 PM, expecting the high level of service and professionalism that the Ritz-Carlton brand promises. Instead, I experienced a ridiculous and completely unacceptable delay. Despite your stated check-in time of 4:00 PM, I was not checked in until 4:45 PM. Even more astonishing, after this exhausting wait, I was informed that my reserved room was not available and that the only option was a downgraded room — with a worse room type and view — without any adjustment to the price I had originally agreed upon.

This situation demonstrates a clear lack of respect for your guests' time, comfort, and expectations. After traveling, I was already tired, and being forced to wait hours, only to be given an inferior accommodation, was extremely frustrating and disappointing. This is not the level of service I expect from a property of your reputation, and it fell far below the standards the Ritz-Carlton brand claims to uphold.

I would like to know what you intend to do to remediate this situation. A downgrade without compensation is unacceptable, and the overall experience has left a very negative impression.
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Mark Middleton
Review source: Google Mark Middleton Monday, April 28th 2025
Attending an event at The Ritz-Carlton Orlando, Grande Lakes was an unforgettable experience. From the moment I arrived, the resort's elegance and natural beauty were evident. Set on lush, meticulously landscaped grounds, the property exudes tranquility and sophistication. The staff's warm welcome and attentive service made me feel genuinely valued. My room was a haven of comfort, featuring a wonderful bed, a private balcony with serene views, and a spacious marble bathroom stocked with luxury toiletries . The attention to detail in every aspect of the accommodations was remarkable.?

The resort's amenities further enhanced my stay. Dining at Highball & Harvest offered a delightful experience, blending Southern classics with locally sourced ingredients . The expansive pool area, complete with attentive service and complimentary refreshments, provided a perfect setting for relaxation. The Ritz-Carlton Orlando, Grande Lakes delivers an experience that is both memorable and rejuvenating. The hotel is connected to the JW by a breezeway and it was easy to walk back and forth.
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Jaydutt Pathak
Review source: Google Jaydutt Pathak Monday, April 28th 2025
Jaydutt Pathak opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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KATRINA ARBOLEDA
Review source: Google KATRINA ARBOLEDA Saturday, April 26th 2025
Amazing stay with even better service. Will definitely be back.
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R
Review source: Google R Friday, April 25th 2025
R opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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Rafael Peralta
Review source: Google Rafael Peralta Friday, April 25th 2025
The best place
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Yuribel Aleman
Review source: Google Yuribel Aleman Wednesday, April 23rd 2025
Yuribel Aleman opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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DP
Review source: Google DP Wednesday, April 23rd 2025
DP opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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J Guar
Review source: Google J Guar Tuesday, April 22nd 2025
Beautiful hotel
What a gorgeous resort
It's the only place I'll stay in Orlando
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More About The Ritz-Carlton Orlando, Grande Lakes

Long a vacation destination of choice, Orlando Florida offers a sun filled and relaxing environment surrounded by golf courses, theme parks, and white sandy beaches. Offering unique children's programming and relaxing spa and golf getaways the Ritz-Carlton Orlando Grande Lakes offers the wealth of amenities and outstanding service which travelers across the country have come to expect when they simply hear the name Ritz-Carlton.

Offering 582 well appointed guest rooms, including fifty-six club level rooms, sixty executive suites, two presidential suites and one Royal suite, the Ritz-Carlton Orlando provides a Plush base of operations from which to explore the excitement of the Orlando area. The hotel is located just 10 miles from the Walt Disney World resort, 2 miles from Sea world, and 10 miles from Universal Studios Orlando. The hotel offers complimentary transportation to and from Walt Disney World resort with drop-off and pickup at Epcot, as well as to see world and Universal Studios Orlando.

The architecture of the hotel was inspired by the grand Palazzo's of Italy. The hotel offers eleven choices of exceptional dining establishments, and all guestrooms feature a 5 foot private balcony with panoramic views of the lakes, the pool in the gardens. On your next Orlando venture, come find out exactly why the Ritz-Carlton has a reputation for elegance and service.

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