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The Ritz-Carlton Orlando, Grande Lakes

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About The Ritz-Carlton Orlando, Grande Lakes

From a relaxing golf getaways to our unique children's programs, the Ritz-Carlton Orlando Grande Lakes offers the exceptional amenities and outstanding service that hotel guests across the country have come to expect when they hear the name Ritz-Carlton.

Location & Directions for The Ritz-Carlton Orlando, Grande Lakes

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4012 Central Florida Pkwy, Orlando, FL 32837
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Services The Ritz-Carlton Orlando, Grande Lakes Offers

Guest Room Features & Amenities

• Private balconies
• Marble baths with two sinks
• Separate bathtub and shower
• Lighted makeup mirror, hair dryer and scale
• European toiletries
• Plush terry robes and slippers
• Computer and fax connections
• Wireless Internet access and high-speed data port connection
• Multi-line telephones with voice mail from all of our resort guest rooms
• 37-inch HD LCD television
• iPod Dock
• In-room safe
• Barrier-free access
• Twice-daily maid service
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Property Features & Amenities

• 40,000-square-foot spa with 40 treatment rooms featuring citrus-inspired treatments, private lap pool, wellness center, spa café, and boutique
• 18-hole Greg Norman-signature golf course featuring the optional Ritz-Carlton Golf Caddie Concierge program
• Adventure Experiences features a fishing school and private guided Eco-Tours on Shingle Creek, the headwaters to the Florida Everglades
• 50,000 square feet of flexible indoor meeting space and over 70,000 square feet of outdoor event space with an additional 100,800 square feet of indoor meeting space available at our Florida resort
• A total of 11 fine dining options available at Grande Lakes Orlando
• Poolside cabanas with personal concierge service

4.1 Out of 5.0

Reviews For The Ritz-Carlton Orlando, Grande Lakes

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Rudi Schafer
Review source: Google Rudi Schafer Tuesday, December 21st 2021
Rudi Schafer opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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Sasha Patsvald
Review source: Google Sasha Patsvald Tuesday, December 21st 2021
The service is awful
Re: The service is awful ... The Ritz-Carlton Orlando, Grande Lakes replied on Wednesday, December 22nd 2021

Dear Sasha, Thank you for choosing our hotel for your visit to Orlando. We want to extend our apologies for the experience you had with our service. We strive to provide tailored and exceptional service from each of our Ladies and Gentlemen, and we appreciate feedback that helps us improve. We have shared your notes with the appropriate individuals and have taken proper action not to repeat these concerns. We are grateful for your patience and hope you will consider staying with us again. Georgia Sheffield Assistant Rooms Executive

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Stein I
Review source: Google Stein I Tuesday, December 21st 2021
I suggest any one who is sensitive to air quality to visit this hotel maybe a year later. The renovation finished this February makes the room beautiful but the smell from the new furniture and paint is really killing me. After just 3 hours in the room, I could not stand it anymore. I feel so dizzy that I can barely stand. To clarify, I knew clearly that this couldn't come from anything else since I felt totally fine when I stayed at another hotel earlier today. I have to checkout and made another reservation at JW almost close to midnight... The staffs are nice but they cannot help a lot regarding the air quality issue. This unpleasant experience really kind of ruins my vacation so far…
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Justin B.
Review source: Google Justin B. Sunday, December 19th 2021
Justin B. opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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David Ojeda Ojeda
Review source: Google David Ojeda Ojeda Sunday, December 19th 2021
Excellent service
Re: Excellent service ... The Ritz-Carlton Orlando, Grande Lakes replied on Sunday, December 19th 2021

Dear David, It is gratifying to know you thoroughly enjoyed your time at The Ritz-Carlton Orlando, Grande Lakes. We strive to provide each guest with an exceptional, personalized experience through our inspired service; therefore, we are pleased we exceeded your expectations, and we will share your kind remarks with our Ladies and Gentlemen. We hope to have the pleasure of welcoming you again soon. Georgia Sheffield Assistant Rooms Executive

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Greg C
Review source: Google Greg C Saturday, December 18th 2021
Great place for a convention.
Re: Great place for a convent ... The Ritz-Carlton Orlando, Grande Lakes replied on Sunday, December 19th 2021

Dear Greg, On behalf of the Ladies and Gentlemen of The Ritz-Carlton Orlando, Grande Lakes, thank you for the excellent rating. We are pleased to know you found us a perfect destination for a convention. As one of Orlando's most comprehensive meeting hotels, we specialize in pairing ideal venues with impeccable service and innovative programming. Thank you again for your kind review, and we look forward to your next visit. Georgia Sheffield Assistant Rooms Executive

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Yoelys Martinez
Review source: Google Yoelys Martinez Saturday, December 18th 2021
Yoelys Martinez opted not to leave a text review of The Ritz-Carlton Orlando, Grande Lakes
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Mark Kostek
Review source: Google Mark Kostek Friday, December 17th 2021
Always a wonderful experience. The attention to deal is outstanding and the staff is always available to assist.
Re: Always a wonderful experi ... The Ritz-Carlton Orlando, Grande Lakes replied on Saturday, December 18th 2021

Dear Mark, It is always a pleasure to know from our loyal guests that we are continually exceeding expectations. We are delighted to know that our dedicated Ladies and Gentlemen continue to provide impeccable service to you, and we will enjoy sharing your kind remarks with them. We look forward to welcoming you again soon to The Ritz-Carlton Orlando, Grande Lakes, for another meaningful stay. Georgia Sheffield Assistant Rooms Executive

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Laura Dembowski
Review source: Google Laura Dembowski Friday, December 17th 2021
The Ritz is such a slice of paradise in Orlando. It's stunning, especially at Christmas and everyone there is so friendly. Plus, it has an awesome coffee shop, beautiful bar overlooking the pool and two outstanding yet different restaurants. It's a place for tourists and locals alike.
Re: The Ritz is such a slice ... The Ritz-Carlton Orlando, Grande Lakes replied on Friday, December 17th 2021

Dear Laura, Thank you for your excellent review of The Ritz-Carlton Orlando, Grande Lakes. We are pleased you enjoyed our elegant hotel and the authentic service provided by our Ladies and Gentlemen. It is also rewarding to know you loved our enriching dining options. We appreciate your generous feedback and look forward to seeing you again for another flawless experience. Georgia Sheffield Assistant Rooms Executive

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jay
Review source: Google jay Thursday, December 16th 2021
This place was amazing! I would recommend this resort to anyone!
Re: This place was amazing! I ... The Ritz-Carlton Orlando, Grande Lakes replied on Friday, December 17th 2021

Dear Jay, Thank you for choosing The Ritz-Carlton Orlando, Grande Lakes, and for your gracious review. We are one of the true luxury resorts to call Orlando home, and it is lovely to know that we exceeded your expectations. We appreciate you recommending us to future guests, and we look forward to your next visit. Georgia Sheffield Assistant Rooms Executive

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More About The Ritz-Carlton Orlando, Grande Lakes

Long a vacation destination of choice, Orlando Florida offers a sun filled and relaxing environment surrounded by golf courses, theme parks, and white sandy beaches. Offering unique children's programming and relaxing spa and golf getaways the Ritz-Carlton Orlando Grande Lakes offers the wealth of amenities and outstanding service which travelers across the country have come to expect when they simply hear the name Ritz-Carlton.

Offering 582 well appointed guest rooms, including fifty-six club level rooms, sixty executive suites, two presidential suites and one Royal suite, the Ritz-Carlton Orlando provides a Plush base of operations from which to explore the excitement of the Orlando area. The hotel is located just 10 miles from the Walt Disney World resort, 2 miles from Sea world, and 10 miles from Universal Studios Orlando. The hotel offers complimentary transportation to and from Walt Disney World resort with drop-off and pickup at Epcot, as well as to see world and Universal Studios Orlando.

The architecture of the hotel was inspired by the grand Palazzo's of Italy. The hotel offers eleven choices of exceptional dining establishments, and all guestrooms feature a 5 foot private balcony with panoramic views of the lakes, the pool in the gardens. On your next Orlando venture, come find out exactly why the Ritz-Carlton has a reputation for elegance and service.