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The Ritz-Carlton, Dallas

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About The Ritz-Carlton, Dallas

Located in the trendy uptown area of Dallas, the Ritz-Carlton Dallas is a luxury hotel ideal for hosting your business events, social events, or just as a base of operations while you're in town to visit while catching a sporting event at Cowboys Stadium or the American Airlines Ctr.

Location & Directions for The Ritz-Carlton, Dallas

2121 McKinney Ave, Dallas, TX 75201
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Services The Ritz-Carlton, Dallas Offers

Guest Room Features & Amenities

• 24-hour in-room dining
• Complimentary gourmet coffee and tea making stations
• Stocked refreshment center
• Twice-daily housekeeping attention, including evening turndown service
• Overnight Laundry Service
• Complimentary overnight shoeshine
• Luxury bed and bath linens
• Separate bathtub and shower with upgraded rain showerhead fixture
• Make-up mirror and hair dryer
• In-room safe with outlet for laptop recharging and storage
• Flat-panel Sony High Definition television
• On-demand video including High Definition movies
• Wired and wireless Internet capabilities (guest and meeting rates apply)
• AM/FM/CD clock radio and iPod capability
• Two-line telephones
• Voicemail with customizable greeting
• Spacious writing desk
• Iron and ironing board
• Individual heating and air conditioning controls

Property Features & Amenities

• 218 rooms and suites, including wheel chair accessible accommodations
• The Ritz-Carlton Club Level and Club Lounge, featuring a dedicated concierge and complimentary food and beverage offerings such as wine, cocktails and evening hors d'oeuvres
• Fearing's Restaurant with five indoor and two outdoor dining/gathering settings, including The Rattlesnake Bar and private Wine Cellar
• The Ritz-Carlton Spa, highlighted by 12 treatment rooms, healing waters, vitality showers, eucalyptus steam rooms and dry cedar saunas
• The Ritz-Carlton Salon, offering an array of services for men and women
• The Ritz-Carlton Fitness Center, with 24-hour access via hotel room key
• Outdoor, saline-treated heated swimming pool, accessible via hotel room key
• Nightly, complimentary Guacamologist™ experience at 6 p.m. in the Lobby Lounge
• Indulge, the lobby retail boutique, offering gifts, gelato, pastries and fresh coffee
• 19,000 square-feet of meeting and event space
• The largest luxury ballroom in downtown/uptown Dallas
• Wired and wireless Internet capabilities (guest and meeting rates apply)
• Business center with 24-hour access
• Underground valet parking
• Chauffeured Bentley house car, available within a three mile radius on a first-come, first-served basis
• Limousine and car rental services

4.4 Out of 5.0

Reviews For The Ritz-Carlton, Dallas

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Nan Bowen
Review source: Google Nan Bowen Tuesday, December 21st 2021
Beautiful hotel, but our jr.suite had a view of a nasty roof below. We were not advised of the $25 fee to every guest, we used points, but paid it. You get $25 in restaurant for that...unlimited cup of coffee was $
Alex Menna
Review source: Google Alex Menna Monday, December 20th 2021
Alex Menna opted not to leave a text review of The Ritz-Carlton, Dallas
Paul A.
Review source: Google Paul A. Friday, December 17th 2021
Paul A. opted not to leave a text review of The Ritz-Carlton, Dallas
J Jackson
Review source: Google J Jackson Thursday, December 16th 2021
J Jackson opted not to leave a text review of The Ritz-Carlton, Dallas
Dany El Khoury
Review source: Google Dany El Khoury Thursday, December 16th 2021
Dany El Khoury opted not to leave a text review of The Ritz-Carlton, Dallas
Shalin Tejani
Review source: Google Shalin Tejani Tuesday, December 14th 2021
Shalin Tejani opted not to leave a text review of The Ritz-Carlton, Dallas
Katrina Hamala-Crawford (Katrina)
Review source: Google Katrina Hamala-Crawford (Katrina) Tuesday, December 14th 2021
Katrina Hamala-Crawford (Katrina) opted not to leave a text review of The Ritz-Carlton, Dallas
Review source: Google Will Monday, December 13th 2021
Very classy and elegant
Chaundra Roberts
Review source: Google Chaundra Roberts Sunday, December 12th 2021
Chaundra Roberts opted not to leave a text review of The Ritz-Carlton, Dallas
Sarah Nurse
Review source: Google Sarah Nurse Wednesday, December 8th 2021
The one star is because the front desk staff is professional and polite. The room was what I expected from a 5-star hotel, but the in-room dining was very bad. Didn't taste good, but worst of all, I GOT FOOD POISONING. I came to Dallas for an interview and had to cancel because I was sick. Food poisoning is horrible (had extreme back and stomach pain, fever and chills, and projectile vomited several times), but what was worse was how the staff and "loss prevention" group handled this. I 100% believe they were in cahoots with the fire department that came. They told me that it wasn't food poisoning because I would have been pale (doesn't make sense because I have dark skin) and wouldn't have been able to talk to them without vomiting (which also isn't true because not all food poisoning is severe). I literally was afraid for my life because of how I felt so I called 911 (could barely walk because of the pain) and I had to deal with uneducated and unethical paramedics and staff, who told me not to go to the ER because they would just give me fluids anyway and it wouldn't be worth it. Go to RC Dallas, but if you get injured or sick, RECORD AND DOCUMENT EVERYTHING.
Re: The one star is because t ... The Ritz-Carlton, Dallas replied on Thursday, December 9th 2021

Dear Sarah Nurse, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to improve upon the experience provided to our guests in the future. Thank you and we hope to welcome you back for an improved experience in the future. Warm regards, Jose Candanoza Director of Loss Prevention

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More About The Ritz-Carlton, Dallas

Located in the fashionable uptown district of Dallas Texas, the Ritz-Carlton Dallas is ideally located in a chic enclave adjacent to downtown Dallas. The Zagat hotels resorts and spas survey rated this the number 1 large Hotel in the number 1 dining hotel. The hotel is known for its sumptuous 12,000 sq. ft. spa and salon, recognized as Dallas Best by editors of the magazine.

The Ritz-Carlton also features Fearing's, signature restaurant of celebrity chef Dean Fearing. The restaurant has received countless awards including Restaurant of the Year and Table of the Year designation in Esquire Magazine. If you're not dining in the hotel is within walking distance of gourmet dining as well as upscale shopping, art galleries, sporting venues, parks, and the largest urban arts district in the US.

A stay at the Ritz-Carlton club level is the only experience of its kind within the city. It offers a private club lounge as well as continuous complimentary food and drink offerings for those who hold the key. The hotel also boasts Dallas largest luxury ballroom. Make a statement the next time you stay in Dallas, book a room at the Ritz-Carlton and really enjoy your stay. Our staff will make sure you do.