Terminix

Denise opted not to leave a text review of Terminix

Called on Thursday about an animal trapped in the ceiling/wall, Terminex said they would call back to schedule. No call and we recently renewed the policy that covers this. We have called everyday except Sunday. We still have not received a call to SCHEDULE. It’s not even a call to come out! Hello! Tucson Terminex, are you there? Please return our calls. Why are we being ignored? You have our money, now do your job!!!

Re: Called on Thursday about ... Terminix replied on Thursday, October 8th 2020

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected]. Listing your full-service address, copy of review and the phone number associated with the account?

Luis is always so friendly when he comes! Answers any questions we have!

Re: Luis is always so friendl ... Terminix replied on Friday, September 11th 2020

We enjoy reading about the excellent service our technicians perform. Thank you for the feedback and for being a Terminix customer.

Dave Deibel opted not to leave a text review of Terminix

robin morton opted not to leave a text review of Terminix

The rudest, unorganized and unprofessional company ever! How they have stayed open this long is beyond me. I think in my opinion they need to get rid of the supervisor in Tucson Ryan! He's a joke!

Re: The rudest, unorganized a ... Terminix replied on Saturday, July 25th 2020

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected] Listing your full-service address and the phone number associated with the account? Please provide a copy of this review in the email.

Levi Ramirez opted not to leave a text review of Terminix

Do not and I strongly recommend that you do not deal with this company. I bought my house May of 2019 with a warranty for a year, I have called more than 3 times with the calls lasting over 1 hour each and no resolution. I was allying because Terminix reached out to me to renew. They sent an Inspector, Emily M. who was very nice, she stated the call center staff was very inept and often confused. They were suppose to send a technician. I was just looking to renew my policy per the call I received in March 2020. Decided to reach out to Emily and she connected me with Lenny who stated my warranty was expired as of November of 2019 and he could not explain why I would be receiving a call to renew in March 2020. Basically if there is termite activity I am not covered according to Lenny. This company does not have it together. I will have to back track and try to find out who called me and the previous owner to renew. At this point I would recommend that everyone stay clear of this pest control provider! I have it 1 star because it would not let me post it lower.

Re: Do not and I strongly rec ... Terminix replied on Thursday, May 14th 2020

Thank you for your feedback. We don't like to see our customers upset and inconvenienced. We will be looking into this, and hope this has not discouraged you from calling us in the future."

Marisol opted not to leave a text review of Terminix

First and foremost, a company who no call no shows you 3 times is not a company you ever want to rely on to fix your pest issues! Apart from the 3 no call no shows, I got stuck paying almost 2k for services that were NEVER completed, and when I called to confront the staff, all I got was a “Sorry we did what we could and services were completed” I ended up having to call Arizona Pest Control which was more expensive, but reliable and actually got the job done! I will NEVER recommend this company to anyone!

And don’t believe pricing because it was switched up on me the day of the services!

Re: First and foremost, a com ... Terminix replied on Thursday, February 13th 2020

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected] or call 800-837-6464. Listing your full-service address and the phone number associated with the account?