Superior Automotive Group

Tnr West opted not to leave a text review of Superior Automotive Group

Ken was fantastic, he was never pushy and he was great to deal with. The finance team was great and worked to beat the finance rates that they quoted. Overall, one of the best car buying experiences we have ever had. We highly recommend them.

Re: Ken was fantastic, he was ... Superior Automotive Group replied on Sunday, March 14th 2021

Hello Stephanie, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

Superior is the name of the business but, superior is the quality of care I received!!!!! So it was easy as setting on the couch, going to there website, Juan was my salesman that seen I had a question on purchasing a new vehicle. Instantly was he on top of it, messaging me back, answering my questions, making sure my needs were met, as far as the right payment, the right vehicle, the right trade in value, sales tax, tinting, any and all my request was met ABOVE and BEYOND! Juan and Justin in sales, including Adam by getting me my weather mats, and putting them in was WONDERFUL! They made every part of it work with my schedule on my time and on my money! They are the reason I purchased a NEW 2021 Chevy Blazer! Thank you Superior Chevrolet in Conway, AR!

Re: Superior is the name of t ... Superior Automotive Group replied on Thursday, January 14th 2021

Hi Brandy , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

They sold me a car that the transmission was bad in it. Now im spending 4300 to get it fix.

Lets add to this now Jan 2021 im now having to replace the engine these people are terrible and i will never and would never suggest them. Their response to me was well you should have bought a warranty.

Re: They sold me a car that t ... Superior Automotive Group replied on Friday, March 6th 2020

Hi Beth, thanks for your review. We would like the opportunity to investigate your feedback further. Do you mind contacting us at [email protected] and letting us know which store you worked with? We would appreciate the chance to make this right.

Tracy Pyle opted not to leave a text review of Superior Automotive Group

Diego A opted not to leave a text review of Superior Automotive Group

DO NOT BUY FROM THESE GUYS!!!
SUBPAR SAFETY INSPECTIONS!
EXCELLENT UPFRONT CUSTOMER SERVICE, HORRIBLE FOLLOW THROUGH!

Bought Nissan Armada online. We had a great experience with the salesman over a facetime to see the aesthetics of the car. Sadly, they never followed through in the facetime for the mechanical piece. We recieved the car after several canceled deliveries to find a laundry list of issues... including: warped rotors, front pinion seal leak, ac compressor leak and ac blowing warm, exhaust leaking from cut and poorly welded flange, and other minor issues.. none of which were disclosed. Kim, the online sales rep, who was extremely responsive leading up to the sale, has stopped responding to phone calls since my husband notified them of these issues and asked for them to pay for replacement parts. Since my husband is a mechanic we are only asking them to pay for the parts at cost (not marked up retail prices) so he can do the repairs. Kim informed him through a text message today that the vehicle passed their safety inspection with all of these issues and they will not reimburse us for anything.

Super nice people !

Craig Hale opted not to leave a text review of Superior Automotive Group

Ok

Re: Ok ... Superior Automotive Group replied on Friday, December 20th 2019

Hi Dipesh! Please let us know if you have any other feedback regarding your experience. Your satisfaction is our top priority. You can reach out to us at [email protected].