About Summit Chrysler Dodge Jeep & Ram
Visit Brattleboro for your next new or used Chrysler, Dodge, Jeep, RAM. We are a premier car dealer providing a comprehensive inventory. We're proud to serve Northampton, Keene, and Greenfield.
Location & DirectionsGet Directions
Services We Offer
New vehicle sales
Pre-owned vehicle sales
Trade value tool
Hours of Operation
Detailed Business Description
At Summit Chrysler Dodge Jeep Ram, we are committed to providing professional service in all areas of our dealership. We stock a wide range of new and used cars, trucks, vans, or SUVs from Chrysler, Dodge, Jeep, Ram and other top manufacturers. We are also proud to provide certified and pre-owned vehicles, ready for you to test drive today.
Our knowledgeable staff will do everything it takes to get you into the model you love. We are happy to help with auto loans and lease plans, and our dealership's auto repair and car parts departments can help you with all your vehicle repair and body work needs.
Summit Chrysler Dodge Jeep & Ram ReviewsLEAVE REVIEW FOR BUSINESS
Great dealership very transparent through the entire buying process. Even though they didn't have the vehicle I wanted in stock they went above and beyond and were able to locate and swap in the vehicle to their own inventory just to save me the time and trouble while helping me get exactly what I was looking for! Will most definitely be back for all my vehicles!
Be careful of this place, typical "car dealer" shenanigans. They sold us a car they didn't have, assuring us they were trading a vehicle on the lot to another dealer for the one they were selling us. After doing all the paperwork and financing they told us they would be in contact in the next couple days to deliver the vehicle to us. I ended up having to call them multiple times over a week later. They couldn't get the car and proceeded to string us along saying they were still negotiating when in reality the car had already been sold to someone else. Wasted our time and, as expected, blamed "the market right now" instead of owning up to their deception. Awful service and terrible communication.
This dealership is fantastic at scamming people. The salesman wouldn't give me the price of the vehicles, claiming they "go by monthly payment amount" when helping you choose a car. The guy basically told me he would sell me any car I wanted and didn't really consider what I could afford. I chose a 2016 Chevy Trax, purchased in August of 2019. They sold me an extended warranty when the factory warranty hadn't expired yet. I checked the website when I got home as I didn't have cell service at the dealership and found the listing for my car was still up and the price listed was almost $2000 less than what the selling price on my paperwork is. That doesn't include all of the taxes and fees, I'm talking the literal sales price, the one they wouldn't give me. The salesman left me a voicemail the next day begging me to send more customers his way, which seemed a bit unprofessional to me. Some of the trim flew off on I-91 after less than a week of owning the car, and they put up a fight when we asked them to replace it. And to top it off, I took the car in for a recall a few months after purchase, I think December or January, and didn't get it back for almost a week. They had advance notice we were bringing it in, but took at least 2 days to order the part because they planned on just welding it. The part was so damaged that luckily they couldn't do that, but it made me question the extensive inspection they claim they do on all used cars that come in. I like my car, but if I'd know I wanted to buy a Trax then I would've gone to Dillon's Chevrolet.
Terrible salesmen, Terrible finance management, Terrible customer service, will never go back, will never refer anyone to them. Lies, cons, nothing but the run around, force you to buy something brand new on the spot, pompous, arrogant people work there, if i could give 0 stars I would. I will pay more & drive further from home before I ever give them another penny, worst experience I've ever had.