Subaru of Naples

Great first service ... very attentive ... beverages and snacks while you wait in their cozy lounge. On this particular day they were also offering Nathan's hotdogs, sausages and burgers. Car was serviced 8n a timely manner. Well done.

Re: Great first service ... v ... Subaru of Naples replied on Friday, December 10th 2021

Hi Gregory, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for your feedback! We hope you have a great day!

Communication by this dealership could be better. It's okay to change your mind about how long you'd like to hold a vehicle, and I understand why you might change your mind given the current market, but be up-front and honest about it so that people can plan accordingly.

Re: Communication by this dea ... Subaru of Naples replied on Thursday, December 2nd 2021

Hi James, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. We want to regain your trust and your business so please reach out to our General Manager, Melinda Harrison, at [email protected] or 239-430-4019 . We will work with you to resolve this matter to your satisfaction. Take care!

I recently had the pleasure of working with Danny Bisek, general manager and Kos, the salesman. Both of them were very punctual and professional. I told them what I needed and they accommodated me in every way possible. I couldn't have asked for a better experience. I highly recommend you check these guys out. Truly and outstanding experience.

Re: I recently had the pleasu ... Subaru of Naples replied on Wednesday, December 1st 2021

Hi David, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Great dealership who supports community projects like Kiwanis and the Bikes For Tykes!
Thanks!

Re: Great dealership who supp ... Subaru of Naples replied on Monday, November 22nd 2021

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noah Noah opted not to leave a text review of Subaru of Naples

Subaru of Naples offers a uniquely pleasant vehicle shopping experience. No pressure, just friendly staff, great cars, and very competitive pricing. A plus is that they give back to the community by supporting various charities.

Re: Subaru of Naples offers a ... Subaru of Naples replied on Tuesday, November 9th 2021

Hello Alison, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a good day!

Great service..

Re: Great service.. ... Subaru of Naples replied on Wednesday, November 3rd 2021

Hi Charles, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Took 4 days to do a oil change & tire rotation.
Had a problem with programing car garage door opener. They would not help. Contacted National Subaru for help. They spoke to DeVoe and sent a message. Still no help. Received help from garage door company. Good car,
worst car dealer I've ever had in 69 years of owning cars. There also have been other dealer problems. Ready to trade car to avoid dealing with DeVoe.

From the salesman Kos to office manager what a awesome experience buying a new Subaru! Picked from a few models and bought a Forester, total time spent maybe 2 hours!! Well worth a drive to DeVoe Subaru in Naples Fl. Thanks again?

Re: From the salesman Kos to ... Subaru of Naples replied on Thursday, October 28th 2021

Hello Steven, congratulations on your new car and thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

i have purchased nissan altima 2015 used vehicle on 15 oct 21 , within couple of days i find that some isuue in prower stearing assembly and it will cost 1500 usd. i drove only 150 mile and went to there for complain about this issue but manager did not ready to meet me and even do not listen me. They give me hard time and done worst deal in used vehicle, i paid 16000 usd for 2015 altima and i feel this people had cheated me used vehicle deal.

Re: i have purchased nissan a ... Subaru of Naples replied on Tuesday, October 26th 2021

Hi Bharat, we are so disappointed to learn of this situation you have described. Please reach out to us at (239) 649-1400 when you can so we can address this situation directly. Thank you and have a great day.