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Subaru City of Milwaukee

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About Subaru City of Milwaukee

At Subaru City of Milwaukee we offer a huge selection of Subaru vehicles, plus excellent Subaru servicing, genuine Subaru parts and flexible finance options.

Location & Directions for Subaru City of Milwaukee

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4640 S 27th St, Milwaukee, WI 53221
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Services Subaru City of Milwaukee Offers

New vehicle sales
Preowned vehicle sales
Bodyshop
Parts
Servicing
Auto finance
Car finder tool
Fleet sales

  • Car Dealer
  • Car Dealership
4.2 Out of 5.0

Reviews For Subaru City of Milwaukee

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Rita Burlingame
Review source: Google Rita Burlingame Friday, December 17th 2021
All things considered, I've found SSC to be a very fair and good business. We've purchased two certified used Subarus from them in the past five years and completed any and all repair service and maintenance with them. I've never felt overly pressured about upselling (they do offer upgrades/upsells but they take no for an answer) - in fact the 100,000 bumper to bumper warranty was some of the best $800 I've ever spent! It has easily saved me $5000 in repairs!! This week a had a repair that took longer than expected and required a second trip, they were very reasonable and apologetic about the inconvenience, and detailed my car for free. A great place to buy and service a car! In my experience, they do offer low on trade ins, so be prepared to negotiate if you're bringing in a trade. Very fair overall, and I will make my next vehicle purchase here.
Re: All things considered, I' ... Subaru City of Milwaukee replied on Monday, December 20th 2021

Hi Rita, thank you so much for taking the time to share your experience with us. We are glad to hear that your visit at our dealership went smoothly and you felt at ease while talking with our service department. Thanks for doing business with us and we look forward to working with you in the future.

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TC McClain
Review source: Google TC McClain Saturday, December 11th 2021
My experience in the parts department is excellent I call ahead of time they had all the parts I needed and I got there and needed more parts and these guys were honest quick and very courteous thank you I will be coming back again
Re: My experience in the part ... Subaru City of Milwaukee replied on Monday, December 13th 2021

Hey TC McClain, thank you so much for sharing your experience with us. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon.

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Michael Jeske
Review source: Google Michael Jeske Friday, December 3rd 2021
Michael Jeske opted not to leave a text review of Subaru City of Milwaukee
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Red Nebtrab
Review source: Google Red Nebtrab Friday, December 3rd 2021
Picked them as they had open appointment dates available sooner than other Subaru dealerships. Service was great. They had a video explanation of the issues found and options for repair. They were accurate with their diagnosis as several issues found were expected.
Re: Picked them as they had o ... Subaru City of Milwaukee replied on Tuesday, December 7th 2021

Thank you so much for sharing your experience. We are happy to hear our service department had time to get you in and help diagnosis your vehicle. Thanks for choosing us and we hope you decide to come back and see us again!

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Virginia Aman
Review source: Google Virginia Aman Tuesday, November 30th 2021
Virginia Aman opted not to leave a text review of Subaru City of Milwaukee
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IVORY WEARE
Review source: Google IVORY WEARE Thursday, November 25th 2021
Very good customer service
Re: Very good customer servic ... Subaru City of Milwaukee replied on Tuesday, November 30th 2021

Thanks so much for your 5-star review! We're glad to hear your experience with our customer service was very good. We hope you come back and see us.

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Alxmija
Review source: Google Alxmija Wednesday, November 24th 2021
Always kind and great service
Re: Always kind and great ser ... Subaru City of Milwaukee replied on Thursday, September 17th 2020

Thank you for the great review Alxmija. We appreciate it!

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Jason Steiner
Review source: Google Jason Steiner Friday, November 19th 2021
Quick and friendly service today. Solved a problem and got me back on the road.
Re: Quick and friendly servic ... Subaru City of Milwaukee replied on Tuesday, November 30th 2021

Hi Jason, thanks for sharing your experience. We are so happy your visit went smoothly. Come back and see us soon!

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Mr.Squid
Review source: Google Mr.Squid Tuesday, November 16th 2021
Thank you Jason Spilka for helping me diagnose my brake issue. Exceptional customer service, very nice person.
Re: Thank you Jason Spilka fo ... Subaru City of Milwaukee replied on Tuesday, November 30th 2021

Thank you for sharing your experience with us. We are happy to hear that Jason took great care of you and helped diagnose your brake issue. We hope you come back and see us.

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m w
Review source: Google m w Saturday, November 13th 2021
If I could rate it a zero I would. The service department is the WORST! Take my car in for a leaking sunroof, they decide to take it into the car wash. They soaked the inside of my car. I go for oil change and they forget I'm waiting for my car. 2 hours later I see my car outside, it was service in 45 minutes. This happened twice. I take it to have front and rear struts inspected. Find out they are bad and need replaced. This is on a Friday, they give me a loaner and say car will be ready Monday or Tuesday. After several failed contacts with the service department over text. I guess a phone call is too difficult. After 7 days of waiting for my car to be serviced, I cancel the service pick up my car. Tried to talk with service manager but he failed to reply to my calls. So I filed complaints with subaru customer service and BBB.
Re: If I could rate it a zero ... Subaru City of Milwaukee replied on Tuesday, November 16th 2021

We are very sorry to hear that you have not had a good experience with our service department. We strive to provide the highest level of service and communication however it is obvious that we did not meet that level customer service with you. I personally apologize for that and I would like to speak with you to see how we can make things right for you. Please feel free to reach out to me at any time. Bruce Larsen GM, 414.281.9100

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More About Subaru City of Milwaukee

Whether you're looking for a brand new Subaru vehicle or a top quality preowned vehicle, Subaru City of Milwaukee has the answer. Come and visit us and you'll find the whole range of brand new Subaru models ready for you to test drive, plus a lot full of high quality, lightly used preowned vehicles, all of which have been thoroughly quality checked before going on sale. Our expert sales staff can help you find the vehicle of your dreams, whatever your budget, tastes or lifestyle.

Once you've chosen your new car, you'll probably need finance to help pay for it - no problem! We have access to the best rates from top lenders, and our experienced finance staff will hand tailor a car loan to your requirements, ensuring that you don't overstretch yourself but can still drive away in your perfect car.