Storage At Exit 24

Clean and friendly. Very helpful with U-Haul services

Re: Clean and friendly. Very ... Storage At Exit 24 replied on Friday, December 10th 2021

Thank you, Patti, for your kind feedback! We're happy to provide U Haul services and hope to see you again

Great customer service and very clean property and units with good security.

Re: Great customer service an ... Storage At Exit 24 replied on Wednesday, November 24th 2021

Thank you very much for giving us your feedback! We try really hard to provide the best storage experience in the Phoenix area and appreciate that you chose Storage At Exit 24!

javier Bnada opted not to leave a text review of Storage At Exit 24

Stored motorhome here a little over a month ago. When I went to pick something up from inside I found the door lock to the coach had been drilled by someone wanting to get in. Mind you, it took them a while to do the damage.

I went to the office to report it immediately and was informed:
- It is up to me to file a claim with my insurance
- it is up to me to file a report with the police
- though they have cameras it would take too much time to find the incident because I couldn't specify a narrower date range.

In other words I am paying. $99.00 a month for enough land space to park a 24' motorhome WITH NO SECURITY OR ACCOUNTABILITY.

I'm looking for another place to store the rig and would NOT recommend Storage at Exit 24 for your rig.

Re: Stored motorhome here a l ... Storage At Exit 24 replied on Tuesday, November 23rd 2021

Adrienne, we're very sorry that this happened to your motorhome and it is certainly not a normal occurrence at our facility. We'd like to discuss this with you further to help make things right, our District Manger has called a couple of times and has been unsuccessful in reaching you, but has left messages. Please give him a call at your earliest convenience.

Lousy customer service, some crazy women came outside and harassed me, thought she was a a a bag woman. Go elsewhere to find storage

Re: Lousy customer service, s ... Storage At Exit 24 replied on Tuesday, November 23rd 2021

Thank you for your review, Robert. We're sorry you experienced this. We don't have you registered as a customer in our system. We hope you'll give us a chance to prove that we provide excellent customer service.

If you need storage this place is amazing. Big units, clean as a whistle, and easy automated access with top notch security.

Re: If you need storage this ... Storage At Exit 24 replied on Monday, October 25th 2021

Thank you, Mario! We really appreciate the review and your business! We're pretty proud of our storage facility and glad you like it.

Nick was great to work with and got me into a unit that was perfect for my needs right away, the facility is very clean, well organized and tidy and has good security features. Also very convenient to I-5.

Re: Nick was great to work wi ... Storage At Exit 24 replied on Saturday, September 25th 2021

Kari, thank you for leaving such a great review. We are glad Nick's customer service was so outstanding!

Super helpful staff, easy to set up a space, perfect for our needs

Re: Super helpful staff, easy ... Storage At Exit 24 replied on Wednesday, August 18th 2021

Alicia, thank you for taking the time to leave a review.

Very professional & was a good experience!

Re: Very professional & was a ... Storage At Exit 24 replied on Tuesday, August 10th 2021

Thank you for your kind words!

Awesome storag units i got one inside and never to hot or cold

Re: Awesome storag units i go ... Storage At Exit 24 replied on Monday, July 12th 2021

Thank you for leaving us this very nice review. We appreciate your business!