Staybridge Suites Dallas-Addison

Ashley shows great customer service skills..I wish you the best in the hospitality industry Ashley!!

My family and I drove 2 and half hours to Dallas in order to find the perfect apartment. We spent several hours at different complexes throughout Lewisville, The Colony, Plano, Richardson, and Addison. We decided to rest in Addison at the Staybridge Suites Dallas-Addison and it was a disaster. We were checked in by a gentleman that seemed like he did not want to be there. We finally got our keys and headed to our rooms. We were met with a small bag of trash that looked like it had been dropped at the front entrance. Only feet away from a trash can. The building smelled of smoke. The rooms smelled even stronger of smoke and within the 15-20 minutes we were there the fire alarm went off three times. My asthma could not handle the smell. We immediately packed our belongings and left.

1/5 stars. Would NOT recommend anyone to stay here due to poor cleanliness. The front desk staff is welcoming and accommodating but the property itself is in poor condition and is poorly maintained.

Staybridge suites Addison. This is the place I always stay. The people are helpful and rooms are always nice and clean. Star the cook went out of her way to help me find what I was looking for. Also makes a good breakfast

Front desk was very unprofessional! Arrived late computer's were down and could not run my cc they called my room at 1230 a.m. woke my entire family up and insisted I come downstairs and run my Cc again and could not wait until I came downstairs in the morning.

Positive: The location is good close to a lot of restaurants, having breakfast was a good plus

Our room was absolutely perfect the only complaint is the upstairs guest has a lot of kids that were very loud