Springfield Chrysler

Roger W. Beamon opted not to leave a text review of Springfield Chrysler

They help you a lot

Jeffrey Owens opted not to leave a text review of Springfield Chrysler

Janine Geddes opted not to leave a text review of Springfield Chrysler

Just came for service today basic oil change and tire rotation got in same day.

Great customer service

Brandy Burns opted not to leave a text review of Springfield Chrysler

Michael Beauchane opted not to leave a text review of Springfield Chrysler

I always receive excellent service. Staff is amazing. My advisor Eve always explains what my service entails and recommends anything that may need completed.

Worst service experience I've ever had. Brought my 2014 ram 1500 in for a front end alignment after replacing upper and lower control arms. 3 1/2 hours later, after 5 test drives and 4 returns to the rack for adjustment, they tell its ready. As soon as I back out of the parking space and turn the wheels, there's a clunk and weird movement that wasn't there when i.brought it in. The service advisor checks with the technician who says 'there's something loose. That's why he had such a hard time with the alignment'. ARE YOU KIDDING ME! My first thoughts are what did he loosen to adjust, that he forgot to torque down. The second thought was, I will never use this dealership again. I'll go somewhere else. Now I have to figure out what they messed up!!!