Spectrum Restoration Services

Our basement had a major water event due to backup sewer with a heavy rain. We got put in contact with Spectrum at 8:30 am and they arrive and started pumping out the water within one hour. Amazing crew, professional and totally trustworthy. Highly recommend them!

Corey helped us to figure out that we actually didn't need to use him and sometimes telling people that you're not the best fit is the hardest thing to do and we really appreciated his honesty and his professionalism

Re: Corey helped us to figure ... Spectrum Restoration Services replied on Tuesday, June 15th 2021

Thanks for taking the time to leave this review and we truly appreciate your kind words!

My pipes froze and burst while I was out of town, so for several days, water poured into my townhouse. When I got home, I walked into a disaster area. I didn't even know what to do first. I called my insurance agent who said to call Spectrum. They responded quickly and sent a professional to assess the damage. Spectrum was at my residence every day, working long hours to sort out the damage, tear up floors, tear down walls and counters, haul away all the property I lost, handle mold treatment and whatever else needed to be done--all for a fair and reasonable price. While I dealt with the trauma of the disaster that hit my home and the sadness of losing so many personal things, the team was there to walk me through every step of the way. Jason, my project manager, managed the entire project, thoroughly and efficiently, all while keeping me informed and reassured. When I found a waterlogged book that had belonged to my father, he even took it back to Spectrum's office and dried it out so I wouldn't lose it. Spectrum takes pride in doing excellent work and makes caring for the customer a top priority.

Re: My pipes froze and burst ... Spectrum Restoration Services replied on Friday, January 22nd 2021

Susan, Thanks so much for the trust you have put in Spectrum. It was an honor to help.

I have 12+ retail stores in the Chicagoland market and have used Spectrum several times. On every occasion, their entire team was extraordinarily helpful, professional and fun to work with. They communicate well, follow up swiftly and get the job done right. It also helps that they are also the most attractive price offering for specialty cleaning services. Will absolutely use them again when I need it!

Re: I have 12+ retail stores ... Spectrum Restoration Services replied on Friday, January 22nd 2021

Tanner has been awesome to work with- thank you for allowing our team to help!

I have had to use Spectrum twice...first was a Sump Pump failure that involved removal of carpet in our finished basement and second was a toilet overflowing from upstairs through to downstairs. Water is a tricky thing and you want to be sure you get it handled right to avoid mold. Speed is the key and Spectrum responded quickly both times!

Re: I have had to use Spectru ... Spectrum Restoration Services replied on Friday, January 22nd 2021

Appreciate your trust and kind words Vu!

Extremely professionally and handled our clean up beyond my expectations. I would call / hire them again in a second and will never call anyone else!!!

Re: Extremely professionally ... Spectrum Restoration Services replied on Wednesday, August 7th 2019

Thanks so much Jed. Truly appreciate the opportunity to help.

Vincent Mazany opted not to leave a text review of Spectrum Restoration Services

I cannot say enough abut this business. When I look for a service, I get overwhelmed and usually ask friends and groups on FB for recommendations. I am so glad I got recommendations about this business as this is one of the buinesses that can be an example in customer service, friendly and professional staff and true willingness to help and make you not worry if the job will be done throughly and as expected. I trully enjoyed dealing with Cory, Justyn and Beth and the job was done quickly and perfectly. I highly recommend this business.

Re: I cannot say enough abut ... Spectrum Restoration Services replied on Wednesday, August 7th 2019

Thanks for the kind words Maya and thanks for allowing Spectrum the opportunity to work with you.

Definitely a company with people who care!

Brian is very knowledgeable about the business of restoration and his concern for your satisfaction is refreshing! We wouldn't use anyone else!