Skunk Grow Supply

Roger Walker opted not to leave a text review of Skunk Grow Supply

Excellent store!! They have an informative staff as well as great information all over the store. Very clean and tidy. They do a great job maintaining their inventory and have a terrific selection on all items. They also have multiple locations.

They were very helpful when shopping for an upgraded light. Going from cheaper Amazon lights, I wasn't sure. The light I got is awesome. I'm hoping my flowers appreciate it as much as me.

Re: They were very helpful wh ... Skunk Grow Supply replied on Friday, April 22nd 2022

Thanks so much for the wonder review! We are so happy we could assist you. Happy growing!

FRIENDLY AND INFORMATIVE EMPLOYEES

Re: FRIENDLY AND INFORMATIVE ... Skunk Grow Supply replied on Friday, April 22nd 2022

That is so wonderful to hear!

Awesome customer service I love those people in there

Re: Awesome customer service ... Skunk Grow Supply replied on Friday, April 22nd 2022

Thanks Dawn we always enjoy your visits. Come see us again soon!

Very helpful lots of great stuff & excellent service...

Re: Very helpful lots of grea ... Skunk Grow Supply replied on Friday, April 22nd 2022

Thank you for letting us serve you!

Great spot to grab some supplies

Re: Great spot to grab some s ... Skunk Grow Supply replied on Sunday, February 27th 2022

Hey thanks so much!!!

My wife and I went to the Owasso store on 1/17/22 to purchase a tent kit. We picked one out with an advertised price of $476. When I was ready to pay the sales guy said someone messed up and mismarked the price. After speaking to the owner over the phone I was told they would NOT honor the price shown. I will NEVER shop this store or recommend it. Very poor business practices.

Re: My wife and I went to the ... Skunk Grow Supply replied on Wednesday, January 19th 2022

Hello we apologize that there was a typo and we were unable to give an additional $500 discount on top of the already discounted price We are still willing to offer the additional amount off that was discussed with you yesterday if you change you mind or we have other tent kits within your budget range. Feel free to reach us at (918) 860-4769 Thank you

This is an untrustworthy company. They will sell you things that you do not need or want. I would never recommend them in a million years. I believe it was Sarah that sold me the grow light. No, I did not have my receipt, but I do believe she would remember me, as well as the other guy there working the counter. Its too bad. I have a very large garden. I told her she was risking losing $1,000 in garden supplies ( just this first year ) over a $25 light bulb. Not a good choice, but at least I know how you are willing to treat your customers.

Re: This is an untrustworthy ... Skunk Grow Supply replied on Wednesday, January 12th 2022

We are certainly sorry that you feel this way! Please contact Sarah (918) 860-4769 at your convenience with more information about this situation so we can try to resolve your issue. We strive for excellent customer service and ethics! We try to be thorough in assisting customers with purchases based on their wants and needs. We have a very lenient return policy I have attached below. If you purchased something you did not use, and if it falls within the return policy we will gladly assist you. Skunk Grow Supply Returns Policy • Proof of purchase is required. “Proof of purchase” includes your original receipt and a picture ID. • Refunds, store credit, and exchanges are issued within 30 days of purchase, after 30 days all sells are final. • No returns on ANY liquids, nutrients, lamps, or bulbs unless there is an obviously manufacturer defective OR the manufacturer/distributor offers a special guarantee. • Opened tents are ONLY returnable due to manufacturing defects and are exchange only. • We are required to inspect items thoroughly. Non-defective returns MUST be in new, resalable condition with ALL retail packaging, accessories, booklets, and paperwork intact and in undamaged condition. Otherwise, a 15% restocking fee will be applied. No exceptions. • Defective items in the first 30 days are eligible for refund or exchange, after 30 days depending on warranty and distributor, we will offer the customer help with any warranty process. Please contact our store directly or email [email protected]. • Eligible non-defective returns in resalable condition are refund in in the same payment method used to purchase or store, minus any applicable fees. Cash will be refunded as cash or store credit; credit and debit refunds will be refunded as credit or debit and have a 5% processing fee deducted from refund amount OR you may opt for full refund in the form of store credit. • Large commercial returns are subject to restocking fee. To be determined by the size of the return and purchase form. • Discontinued and Clearance Products are not eligible for return, exchange or refund, all sells are final on these items. • All fees are nonrefundable.

Great

Re: Great ... Skunk Grow Supply replied on Thursday, January 13th 2022

Thanks for the great review!!